Administrative Assistant

Solahart; Brisbane; On-site; AUD 45,000 - 65,000; Full time

Job summary

Solahart is seeking a friendly office administration all-rounder based in Underwood, Brisbane. You will be the first point of contact for customers, handling inquiries by phone and email, and supporting a small, happy team.

Immediate start available with full training provided, focusing on established processes and delivering a positive customer experience.

Qualifications

• High attention to detail and reliability.
• Ability to take direction and follow established processes.
• Willingness to learn trade-specific computer systems.
• Ensures customers have a positive experience.

Responsibilities

• Handle incoming phone and email inquiries.
• Bring a pleasant, professional and positive attitude to the role.
• Book and follow up on sales appointments.
• Create job sheets in our trade-specific computer system.
• Coordinate with contractors.
• Process STC claims.
• General office duties including keeping a clean workspace.

Skills

Attention to detail

Reliability

Follow processes

Learn trade systems

Customer focus

Education

Office administration qualification

Job description

With over 70 years of trusted Hot Water and Solar experience, Solahart offers exceptional local customer care, expert advice and high quality workmanship from start to finish.

We are looking for a friendly, confident office administration all-rounder to be a part of our small, happy team. Based in Underwood, you will have the opportunity to work close to home and be the first point of contact for our customers.

Ideally you will:

• Have high attention to detail
• Be reliable
• Be able to take direction and follow our established processes and procedures
• Have a willingness to learn trade-specific computer systems
• Ensure our customers have a positive experience

Your resposibilities will include:

• Handling incoming phone and email inquiries
• Bringing a pleasant, professional and positive attitude to the role
• Booking and following up on sales appointments
• Creating job sheets in our trade-specific computer system
• Co-ordinating with our contractors
• Processing STC claims
• General office duties including keeping a clean workspace

We would prefer some office experience or administration qualifications, however full training will be provided.

Immediate start available for the right candidate.