Administration Assistant - Plumbing Service Division

Impie; Blacktown; On-site; AUD 52,000 - 68,000; Full time

Job summary

Tradewise Group is seeking an Admin Assistant for its Plumbing Service Division in Kings Park, NSW. This full-time role supports the busy operations team with a focus on customer service and smooth service delivery.

Ideal candidates have strong administrative and communication skills, experience with field service environments, and the ability to manage multiple tasks in a fast-paced setting. Growth potential is highlighted in the role description.

Qualifications

• Experience or study in business administration is preferred.
• Strong administrative and communication skills are essential.
• Ability to work well in a team or independently.
• High attention to detail and time management are required.

Responsibilities

• Managing the service inbox and distributing emails to team members.
• Entering job data and uploading reports into client portals.
• Assisting Account Managers with job processing, including reports, quotations, conversions and invoicing tasks.
• Booking subcontractors and confirming site access requirements.

Skills

Job management software

Administrative skills

Communication skills

Time management

Attention to detail

Teamwork

Independent work

Education

Business Administration student/graduate

Tools

AroFlo

SimPro

Job description

Admin Assistant - Plumbing Service Division

Location: Kings Park, NSW

Type: Full Time | Monday to Friday, 8:30 am - 4:30 pm

Tradewise Group is a fast-growing and well-respected Commercial Plumbing Company based in Kings Park, servicing some of Australia's leading facility managers, commercial property groups, and industrial clients. As we continue to expand our Plumbing Service Division, we are seeking a motivated and detail-oriented Admin Assistant to support our busy operations team.

At Tradewise, we specialise in a wide range of plumbing services including commercial maintenance, leak detection and rectification, emergency repairs, pump servicing, and minor project works. What sets us apart is our commitment to reliability, responsiveness, and quality workmanship.

We're looking for an Admin Assistant who thrives in a high-paced service environment and is confident handling multiple tasks with a strong focus on customer service and operational support. Previous experience in the plumbing, construction or fire service industry will be highly regarded.

Key Responsibilities:

• Managing the service inbox and distributing emails through to team members.
• Entering job data and uploading reports into client portals.
• Assisting the Account Managers with job processing which includes preparing service reports, raising quotations, converting jobs and invoicing tasks.
• Booking subcontractors and confirming site access requirements.

Ideal Candidate Attributes:

• Experience using job management software such as AroFlo or SimPro (highly desirable).
• Student or Graduate (Business Administration) or previous experience in a field service or trade-based environment preferred.
• Strong administrative and communication skills.
• Ability to work well in a team and independently.
• High attention to detail and time management skills.

You’ll be joining a supportive and driven team who take pride in their work and the reputation Tradewise has built over the last decade. This role comes with strong growth potential.

To learn more about us, visit: www.tradewisegroup