Administration Assistant

Solargain PV Pty Ltd; City Of Swan; On-site; AUD 50,000 - 65,000; Full time

Job summary

Solargain PV Pty Ltd is seeking an organised administrator based at our Malaga Operations in Western Australia. The role requires handling a variety of tasks, including customer liaison, order processing, invoicing, and documentation management.

You will work in a proactive, detail-oriented team environment with flexible duties to support solar PV installations and related services. The ideal candidate has at least 5 years in a similar role, strong MS Office skills, and experience with ERP

Qualifications

• Minimum 5 years of experience in a similar role.
• Advanced MS Office skills including Word and Excel.
• Strong attention to detail.
• Ability to use initiative and work under pressure.
• Self-motivated and can work with minimum direction and supervision.
• Professional, mature, and friendly approach.
• Ability to prioritise conflicting tasks.
• Excellent concise communication.

Responsibilities

• Liaising with customers and plumbers regarding equipment supply and job requirements.
• Answering phones and handling queries.
• Generating sales orders and converting into invoices.
• Preparation of job folders.
• Raising and receipting of purchase orders.
• Processing credit card payments over the phone.
• Warranty claims lodgement.
• Ensuring all relevant job documentation is complete and uploaded.

Skills

Attention to detail

Problem solving

Team player

Communication

Self-motivated

Time management

Prioritisation

Effective communication

Tools

Microsoft Excel

Microsoft Word

MYOB EXO ERP

Job description

Solargain is a dynamic and professional organisation specialising in the suplly and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.

Job Description

Based at our Malaga Operations,agreat amount of flexibility to be able to take on a number of different tasks at once is required. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player who thrives being in an open team environment.

Duties

• Liaising with customers and plumbers in relation to equipment supply andjob requirements;
• Answering phones and handling queries;
• Generating sales orders and converting into invoices;
• Preparation of job folders;
• Raising and receipting of purchases orders;
• Processing credit card payments over the phone;
• Warranty claims lodgement;
• Ensuring all relevant job documentation has been received, is accurate and uploaded to relevant systems.
• Ensure that incentive documentation for STCs is returned complete, accurate and in a timely manner and in line with the regulatory requirements;
• Ensuring that customer accounts are in line with their credit terms, including following up outstanding balances and escalating where required;
• Other Administrative duties as required.

Desired Skills and Experience

Skills & Experience

• Minimum 5years ofexperience in a similar role,
• Advanced MS office skills including Word and Excel,
• Strong attention to detail,
• Ability to use initiative and work under pressure,
• Self-motivated and can work with minimum direction and supervision,
• Professional, mature, and friendly approach,
• Ability to effectively prioritise conflicting tasks,
• Ability to communicateconcisely and effectively.
• Demonstrated experience in the use of ERP systems (MYOB EXO preferred),

Requirements

• Drivers Licence,
• Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment,
• The position is open to Australian citizens and/or persons that have a legal, valid right to work in Australia.

Culture

Solargain is 100% Australian owned family business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.

Solargain is an equal opportunity employer supporting diversity in the workforce.