Administration Assistant - Hot Water

Solargain PV Pty Ltd; City Of Swan; Vor Ort; AUD 60.000 - 76.000; Vollzeit

Zusammenfassung

Solargain PV Pty Ltd is seeking a proactive Administrator based at our Malaga Operations to support equipment supply, invoicing, and document control. The role requires handling customer and plumber queries, processing orders, and ensuring compliance with STCs and credit terms.

You will use MS Office daily, work under pressure, and collaborate in a supportive team. Open to Australian residents with a valid licence; a positive, detail-oriented attitude is essential.

Qualifikationen

• Minimum 5 years of experience in a similar role.
• Advanced MS Office skills including Word and Excel.
• Strong attention to detail.
• Ability to use initiative and work under pressure.
• Self-motivated and can work with minimum direction and supervision.
• Professional, mature, and friendly approach.
• Ability to effectively prioritise conflicting tasks.
• Ability to communicate concisely and effectively.

Aufgaben

• Liaising with customers and plumbers to coordinate equipment supply and job requirements.
• Answering phones and handling queries.
• Generating sales orders and converting into invoices.
• Preparation of job folders.
• Raising and receipting of purchase orders.
• Processing credit card payments over the phone.
• Warranty claims lodgement.
• Ensuring all relevant job documentation is accurate and uploaded.
• Ensure STCs documentation is complete and compliant with regs.
• Maintain customer accounts and follow credit terms; chase balances.
• Other administrative duties as required.

Kenntnisse

MS Office

Attention to detail

Problem solving

Time management

Communication

Tools

MYOB EXO

ERP systems

Jobbeschreibung

Solargain is a dynamic and professional organisation specialising in the suplly and installation of solar PV, energy storage systems and solar hot water systems. We are a leading national company helping Australians to clean and renewable life.

Job Description

Based at our Malaga Operations,agreat amount of flexibility to be able to take on a number of different tasks at once is required. You should be an effective problem solver with great attention to detail, have a proactive approach and be a real team player who thrives being in an open team environment.

Duties

• Liaising with customers and plumbers in relation to equipment supply andjob requirements;
• Answering phones and handling queries;
• Generating sales orders and converting into invoices;
• Preparation of job folders;
• Raising and receipting of purchases orders;
• Processing credit card payments over the phone;
• Warranty claims lodgement;
• Ensuring all relevant job documentation has been received, is accurate and uploaded to relevant systems.
• Ensure that incentive documentation for STCs is returned complete, accurate and in a timely manner and in line with the regulatory requirements;
• Ensuring that customer accounts are in line with their credit terms, including following up outstanding balances and escalating where required;
• Other Administrative duties as required.

Desired Skills and Experience

Skills & Experience

• Minimum 5years ofexperience in a similar role,
• Advanced MS office skills including Word and Excel,
• Strong attention to detail,
• Ability to use initiative and work under pressure,
• Self-motivated and can work with minimum direction and supervision,
• Professional, mature, and friendly approach,
• Ability to effectively prioritise conflicting tasks,
• Ability to communicateconcisely and effectively.
• Demonstrated experience in the use of ERP systems (MYOB EXO preferred),

Requirements

• Drivers Licence,
• Successful applicants will hold a current police clearance or be able to provide one within one month of commencing employment,
• The position is open to Australian citizens and/or persons that have a legal, valid right to work in Australia.

Culture

Solargain is 100% Australian owned family business. We are committed to providing a safe, meaningful, and inclusive culture where our people feel like family. We encourage you to develop your career in an exciting industry with a market leading renewable energy provider. We strive to be the brand of choice for sustainable energy solutions.

Solargain is an equal opportunity employer supporting diversity in the workforce.