Administration Support Officer (Reception, Fleet, Parking)

Queensland Government; Rockhampton Regional; Presencial; AUD 76.000 - 84.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Professional development

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Employee assistance program (EAP)

Discounted private health insurance

Fitness Passport

Descripción de la vacante

Rockhampton Hospital in Central Queensland is seeking a Frontline Support to welcome patients and visitors, answer phones, and keep reception and admin tasks running smoothly. The role involves accurate payments processing, EFTPOS, daily banking, and invoicing, with the duty of keeping registers and reporting up to date.

You'll also manage parking system data, balance cash, and assist with monthly write-offs, while developing relationships with staff and patients in a busy hospital environment.

Formación

• Excellent communication and customer service skills.
• Proficient with Word, Excel and information systems.
• Experience handling payments and daily banking is preferred.

Responsabilidades

• Greet patients, visitors and staff; answer calls and enquiries; keep reception and admin systems running smoothly.
• Handle payments, EFTPOS, daily banking, cash reconciliation and invoices with accuracy.
• Update parking systems, maintain registers and databases, prepare reports.

Conocimientos

Customer service

Communication

MS Office

Payments handling

Data entry

Herramientas

Microsoft Word

Excel

Parking systems

Descripción del empleo

Frontline Support

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

About us

Rockhampton Hospital is Central Queensland's major referral hospital, with 305 beds, state-of-the-art cancer care facilities and a wide range of specialist services.

Working with hospitals across the region, we deliver expert care while creating exciting opportunities for learning and career growth. With strong university partnerships and accredited training across multiple specialties, we're caring for our community while growing the healthcare workforce of tomorrow!

About the role

Be the friendly face of the team. Welcome patients, visitors and staff, answer phone calls and enquiries, and keep reception, filing and admin systems running smoothly.

Keep the dollars and details in check. Handle payments, EFTPOS, daily banking, cash reconciliation and invoices with accuracy, ensuring everything balances and follows the right procedures.

Make the data work for you. Update parking systems, maintain registers and databases, process transactions, prepare reports and assist with monthly write-off submissions to keep everything organised and on track.

Be the go-to problem solver. Juggle competing priorities, meet deadlines and keep things moving independently when needed. With the right training, you'll also help troubleshoot basic parking equipment issues and keep the wheels turning!

About you

You're a people person who communicates confidently, builds great working relationships and makes patients, visitors and colleagues feel welcome.

Comfortable using Microsoft Word, Excel and information systems, and can quickly get up to speed with hospital and parking management systems.

Strong financial skills and can confidently handle payments, cash balancing, till reconciliations and daily banking with accuracy.

Can juggle competing priorities, meet tight deadlines and think on your feet. You're happy to take initiative, work independently and keep things moving when the pressure is on!

What we offer

Total monthly remuneration value of up to $6,580 p.m. is comprised of:

• An hourly rate between $41.44 - $46.05 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

This work is licensed under a Creative Commons Attribution 3.0 Australia License.