Administration Officer (Reliever), Queensland Health

Queensland Government; Rockhampton Regional; On-site; AUD 57,000 - 63,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible Work-Life Balance

Salary Sacrificing Options

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

Queensland Health in Rockhampton is seeking an Administration Officer (Reliever) to support clinical units with flexible relief duties across the hospital environment.

Offered remuneration includes an hourly rate of AU$41.44–AU$46.05 plus superannuation and leave loading, with ongoing professional development opportunities and a supportive, patient-centered team culture.

Qualifications

• General clerical support and data entry experience.
• Ability to maintain confidentiality and exercise sound judgement.
• Proficiency in computer systems and attention to detail.
• Strong communication and professionalism.
• Ability to prioritise tasks and meet deadlines.

Responsibilities

• Provide administrative relief across clinical units and service areas.
• Reception, switchboard, patient bookings, and records management.
• Coordinate meetings, prepare agendas and minutes, and compile statistics.
• Maintain accuracy and quality in a fast-paced environment.

Skills

Communication skills

Organisational skills

Problem-solving

Manual handling

Interpersonal skills

Tools

Computer systems

Job description

Gladstone Hospital supports the community through every stage of life, from welcoming around 500 babies each year to providing emergency care, surgery, specialist treatment and support for patients with complex needs. With two operating theatres, a busy surgical outpatient clinic and dedicated high-dependency care, the hospital manages a diverse range of health needs close to home.

Its workforce of 282 also delivers services spanning maternity, paediatrics, mental health, rehabilitation and community-based care, extending support beyond the hospital walls to Gladstone and surrounding communities, including Boyne Valley.

About the role:

• Provide administrative relief across Gladstone Hospital's clinical units and service areas, adapting to changing priorities and operational needs.
• Deliver general clerical support, including reception, switchboard, patient bookings, data entry, correspondence, filing, reports and records management.
• Coordinate meetings, prepare agendas and minutes, compile statistics and manage competing tasks while maintaining accuracy and quality.
• Work independently and collaboratively, using sound judgement, maintaining confidentiality and contributing to a positive, patient-focused team environment.

About you:

• Ability to safely undertake manual handling tasks, including lifting, bending and transporting patient charts.
• Proficiency in computer systems, with strong accuracy and attention to detail.
• Effective communication and interpersonal skills, demonstrating tact, discretion and professionalism.
• Strong organisational and problem-solving skills, with the ability to prioritise tasks and meet deadlines independently.
• Ability to work collaboratively, adapt to changing priorities and maintain confidentiality when handling sensitive information.

What we offer:

Total monthly remuneration value of up to $8,682 p.m. is comprised of:

• An hourly rate between $41.44 - $46.05 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Administration Officer (Reliever), Queensland Health Rockhampton, Australia