Administration Officer - Reliever

Central Queensland Hospital and Health Service; Rockhampton Regional; On-site; AUD 94,000 - 115,000; Full time

Benefits offered by this job

Professional development opportunities

Flexible work-life balance

Parental leave

Employee assistance program (EAP)

Discounted private health insurance

Fitness passport

Salary sacrificing options

Job summary

Central Queensland Hospital and Health Service – Rockhampton is seeking a Frontline Support to provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.

You will support medical and nursing teams with documentation, filing and patient records, deliver professional reception services, and prioritise competing tasks with sound judgement to keep workflows accurate and timely.

Qualifications

• Well-developed administrative skills and experience supporting multidisciplinary teams within a hospital or healthcare environment.
• Proficiency in Microsoft Outlook, Word, Excel and other information systems; excellent communication and interpersonal skills.
• Sound judgement, initiative and problem-solving skills, with the ability to prioritise tasks and respond effectively to unexpected situations and emergencies.
• Ability to undertake the physical requirements of the role, including lifting, bending, squatting, using ladders and trolleys, and transporting patient records across the facility.

Responsibilities

• Provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.
• Support medical and nursing teams with documentation, filing, audits and patient record management and transport.
• Deliver professional face-to-face and telephone reception, providing helpful and responsive customer service.
• Manage competing priorities independently, exercising sound judgement and discretion to maintain accurate, timely and high-quality work.
• Use relevant information systems and follow Queensland Health policies, procedures and legislative requirements to support efficient healthcare delivery.

Skills

Administrative experience

Multidisciplinary teamwork

Communication skills

Microsoft Office

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Central Queensland Hospital and Health Service – Rockhampton QLD

Frontline Support:

This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.

About us:

Rockhampton Hospital is Central Queensland’s 305-bed referral hub, bringing specialist care closer to home for patients from across the region. From emergency and intensive care to paediatrics, surgery and the new state-of-the-art cancer care services, you’ll be part of a diverse clinical environment supporting patients through complex health needs. With strong links to university education, extensive specialist services and accredited training programs, Rockhampton Hospital offers the opportunity to contribute to high-quality regional healthcare while helping build the next generation of medical professionals.

About the role:

• Provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.
• Support medical and nursing teams with documentation, filing, audits and patient record management and transport.
• Deliver professional face-to-face and telephone reception, providing helpful and responsive customer service.
• Manage competing priorities independently, exercising sound judgement and discretion to maintain accurate, timely and high-quality work.
• Use relevant information systems and follow Queensland Health policies, procedures and legislative requirements to support efficient healthcare delivery.

About you:

• Well-developed administrative skills and experience supporting multidisciplinary teams within a hospital or healthcare environment.
• Proficiency in Microsoft Outlook, Word, Excel and other information systems; Excellent communication and interpersonal skills.
• Sound judgement, initiative and problem-solving skills, with the ability to prioritise tasks and respond effectively to unexpected situations and emergencies.
• The ability to undertake the physical requirements of the role, including lifting, bending, squatting, using ladders and trolleys, and transporting patient records across the facility.

What we offer:

Total remuneration value of up to $104,183 p.a. is comprised of:

• An hourly rate between $41.44 - $46.05 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Sunday, 15 November 2026