Administration Support Officer (Reception, Fleet, Parking)

Health; Rockhampton Regional; On-site; AUD 57,000 - 63,000; Part time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Paid parental leave

Private health insurance discount

Fitness Passport

Employee Assistance Program (EAP)

Job summary

Queensland Health Rockhampton Hospital is seeking an Administration Support Officer (Reception, Fleet, Parking) to provide frontline services, process payments, and maintain admin systems in a busy hospital setting. This fixed-term, part-time role runs until 2 April 2027 with duties spanning reception, cash handling, parking system updates and monthly write-offs.

Applicants should be customer-focused, accurate and able to multitask.

Qualifications

• Demonstrated ability to handle payments, EFTPOS, daily banking and cash reconciliation.
• Able to balance cash and invoices with accuracy and follow procedures.
• Strong multitasking and prioritization in a busy hospital setting.

Responsibilities

• Greet patients, visitors and staff; answer calls and enquiries; keep front-of-house running.
• Maintain reception, filing and admin systems.
• Update parking systems, maintain registers and databases, process transactions and assist with monthly write-offs.
• Troubleshoot basic parking equipment when required.

Skills

People skills

Customer service

Communication

Problem solving

Tools

Microsoft Word

Excel

EFTPOS

Information systems

Job description

# Administration Support Officer (Reception, Fleet, Parking)**Queensland Health** (Organisation site) RockhamptonReady to put your admin skills in the driver's seat? Join us until April 2027 at Rockhampton Hospital and play a key role in keeping our parking operations and front-of-house services running smoothly. If you're confident with numbers, comfortable juggling competing priorities and quick to solve problems, this is your chance to put your customer service, financial and administrative skills to work in a busy hospital environment. Enjoy a varied role where accuracy matters, teamwork counts and no two days are quite the same!## Job details| | || --- | --- || Position status | Fixed Term Temporary || Position type | Part-time || Occupational group | Administration || Classification | AO3 || Workplace Location | Rockhampton region || Job ad reference | QLD/RK6K696169 || Closing date | 16-Nov-2026 || Salary Other | $41.44 - $46.05 p.h. || Job duration | Until 2 April 2027 | 57.6 hours per f/n || Contact person | Lydia Kennedy || Contact details | [phone] Access the National Relay Service |**Frontline Support:** This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.## About us:Rockhampton Hospital is Central Queensland's major referral hospital, with 305 beds, state-of-the-art cancer care facilities and a wide range of specialist services.Working with hospitals across the region, we deliver expert care while creating exciting opportunities for learning and career growth. With strong university partnerships and accredited training across multiple specialties, we're caring for our community while growing the healthcare workforce of tomorrow!## About the role:* **Be the friendly face of the team.** Welcome patients, visitors and staff, answer phone calls and enquiries, and keep reception, filing and admin systems running smoothly.* **Keep the dollars and details in check.** Handle payments, EFTPOS, daily banking, cash reconciliation and invoices with accuracy, ensuring everything balances and follows the right procedures.* **Make the data work for you.** Update parking systems, maintain registers and databases, process transactions, prepare reports and assist with monthly write-off submissions to keep everything organised and on track.* **Be the go-to problem solver.** Juggle competing priorities, meet deadlines and keep things moving independently when needed. With the right training, you'll also help troubleshoot basic parking equipment issues and keep the wheels turning!## About you:* You're a people person who communicates confidently, builds great working relationships and makes patients, visitors and colleagues feel welcome.* Comfortable using Microsoft Word, Excel and information systems, and can quickly get up to speed with hospital and parking management systems.* Strong financial skills and can confidently handle payments, cash balancing, till reconciliations and daily banking with accuracy.* Can juggle competing priorities, meet tight deadlines and think on your feet. You're happy to take initiative, work independently and keep things moving when the pressure is on!## What we offer:Total monthly remuneration value of up to $6,580 p.m. is comprised of:* An hourly rate between $41.44 - $46.05 p.h.* 12.75% employer superannuation contribution* 17.5% leave loading## Additional Benefits:* Ongoing Professional Development and Education Opportunities* Flexible Work-Life Balance and Variety* Generous Salary Sacrificing Options* Paid Parental Leave* Employee Assistance Program (EAP)* Discounted Private Health Insurance* Fitness Passport## Vaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.## How to apply:To apply, please submit the following:* Your current CV or resume, including referees.* A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.* Any additional forms / evidence as attached or listed on the Role Description.For assistance:1. Contact [e-mail]2. Quote the Job Ad Reference (JAR) **RK6K696169****Applications close: Monday, 16 November 2026***#Rockhampton #CQHHS***Frontline Support:** This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.