Administration Officer - Reliever

Queensland Government; Rockhampton Regional; On-site; AUD 57,000 - 63,000; Full time

Benefits offered by this job

Professional development

Flexible work-life balance

Salary sacrificing options

Parental leave

EAP

Job summary

Rockhampton Hospital is seeking an organised Frontline Support officer to provide administrative relief across the Administrative Support and Development Unit. You will support medical and nursing teams with documentation, audits and patient record management, and deliver professional reception services.

Excellent communication and interpersonal skills are essential, as is the ability to prioritise tasks and handle unexpected situations in a busy hospital environment.

Qualifications

• Well-developed administrative skills and experience supporting multidisciplinary teams within a hospital or healthcare environment.
• Proficiency in Microsoft Outlook, Word, Excel and other information systems; Excellent communication and interpersonal skills.
• Sound judgement, initiative and problem-solving skills, with the ability to prioritise tasks and respond effectively to unexpected situations and emergencies.
• Ability to undertake the physical requirements of the role, including lifting, bending, squatting, using ladders and trolleys, and transporting patient records across the facility.

Responsibilities

• Provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.
• Support medical and nursing teams with documentation, filing, audits and patient record management and transport.
• Deliver professional face-to-face and telephone reception, providing helpful and responsive customer service.
• Manage competing priorities independently, exercising sound judgement and discretion to maintain accurate, timely and high-quality work.

Skills

Administrative support

Multidisciplinary teams

Microsoft Outlook

Microsoft Word

Microsoft Excel

Customer service

Communication skills

Problem solving

Prioritisation

Judgement

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Job description

Frontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.About us:Rockhampton Hospital is Central Queensland's 305-bed referral hub, bringing specialist care closer to home for patients from across the region. From emergency and intensive care to paediatrics, surgery and the new state-of-the-art cancer care services, you'll be part of a diverse clinical environment supporting patients through complex health needs. With strong links to university education, extensive specialist services and accredited training programs, Rockhampton Hospital offers the opportunity to contribute to high-quality regional healthcare while helping build the next generation of medical professionals.About the role:Provide administrative relief across the Administrative Support and Development Unit at Rockhampton Hospital.Support medical and nursing teams with documentation, filing, audits and patient record management and transport.Deliver professional face-to-face and telephone reception, providing helpful and responsive customer service.Manage competing priorities independently, exercising sound judgement and discretion to maintain accurate, timely and high-quality work.Use relevant information systems and follow Queensland Health policies, procedures and legislative requirements to support efficient healthcare delivery.About you:Well-developed administrative skills and experience supporting multidisciplinary teams within a hospital or healthcare environment.Proficiency in Microsoft Outlook, Word, Excel and other information systems; Excellent communication and interpersonal skills.Sound judgement, initiative and problem-solving skills, with the ability to prioritise tasks and respond effectively to unexpected situations and emergencies.The ability to undertake the physical requirements of the role, including lifting, bending, squatting, using ladders and trolleys, and transporting patient records across the facility.What we offer:Total remuneration value of up to $104,183 p.a. is comprised of:An hourly rate between $41.44 - $46.05 p.h.12.75% employer superannuation contribution17.5% leave loadingAdditional Benefits:Ongoing Professional Development and Education OpportunitiesFlexible Work-Life Balance and VarietyGenerous Salary Sacrificing OptionsPaid Parental LeaveEmployee Assistance Program (EAP)Discounted Private Health InsuranceFitness PassportVaccine Preventable Diseases (VPD) requirements:It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.How to apply:To apply, please submit the following:Your current CV or resume, including referees.A cover letter (1-2 pages) addressing how your experience, skills and values align with the key responsibilities and expectations outlined in the Role Description.Any additional forms / evidence as attached or listed on the Role Description.For assistance:Contact [e-mail] the Job Ad Reference (JAR) RK6J696083Applications close: Sunday, 15 November 2026#RockhamptonFrontline Support: This frontline support role provides essential support enabling the development and delivery of frontline services, programs and outcomes.This work is licensed under a Creative Commons Attribution 3.0 Australia License.