Administration & Operations Coordinator

Renelec; Adelaide; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Flexible hours

Full-time role

Job summary

Renelec Electrical Services in Adelaide is seeking an Administration & Operations Coordinator to keep the office, customers, jobs, and field team running smoothly. You will coordinate jobs, manage customer communication, support scheduling, and assist with invoicing workflows.

This is a full-time role with flexibility around hours; the right candidate will help transition from ServiceM8 to SimPro, create process documentation, and improve systems with a practical, can-do approach.

Qualifications

• Previous administration experience in a trades/building/service environment.
• Strong scheduling, coordination, and follow-up skills.
• Excellent communication and customer service abilities.
• High attention to detail and organisational capability.

Responsibilities

• Managing day-to-day office administration and customer enquiries.
• Coordinating and scheduling electricians across multiple jobs.
• Entering and maintaining accurate customer, job, and scheduling information.
• Processing invoices and supporting accounts administration through Xero.
• Supporting the transition from ServiceM8 to SimPro.
• Helping ensure jobs move from booking to completion and invoicing efficiently.
• Following up quotes and assisting with workflow management.
• Answering phones and emails professionally and efficiently.
• Assisting with reporting, systems improvement, and general office organisation.
• Creating scribes and process documentation to support training and consistency.

Skills

Scheduling coordination

Communication

Customer service

Attention to detail

Independent work

Microsoft Office

Tools

SimPro

Xero

ServiceM8

Job description

Renelec Electrical Services – Adelaide, SA

Full-Time Opportunity | Flexibility Available | SimPro Experience Highly Regarded

About the Role

We’re looking for an organised, proactive Administration & Operations Coordinator to help keep the office, customers, jobs, and field team running smoothly.

This is far more than a standard administration role. You’ll become a key support person within the business, helping coordinate jobs, manage customer communication, support scheduling, oversee invoicing workflows, and assist with the continued rollout of SimPro across the business.

You’ll work closely with the business owner and field team to help create smoother systems, stronger communication, and efficient day-to-day operations.

This is advertised as a full-time position, however flexibility around hours and start/finish times may be available for the right person. A minimum of 30 hours per week would also be considered for a highly suitable candidate.

About Renelec

Renelec Electrical Services is a South Australian family-owned electrical business providing residential and commercial electrical services across Adelaide. The team has built a strong reputation for reliable service, quality workmanship, clear communication, and doing the right thing by customers.

As the business continues to grow, Renelec is also improving the way jobs are managed behind the scenes. The business is currently transitioning from ServiceM8 to SimPro, and this role will play an important part in helping that system become embedded into everyday operations.

We value reliability, honesty, teamwork, initiative, and people who genuinely care about doing a good job.

Key Responsibilities

• Managing day-to-day office administration and customer enquiries
• Coordinating and scheduling electricians across multiple jobs
• Entering and maintaining accurate customer, job, and scheduling information
• Processing invoices and supporting accounts administration through Xero
• Supporting the transition from ServiceM8 to SimPro
• Helping ensure jobs move efficiently from booking through to completion and invoicing
• Following up quotes and assisting with workflow management
• Answering phones and emails professionally and efficiently
• Assisting with reporting, systems improvement, and general office organisation
• Creating Scribes and process documentation to support training, consistency, and smoother internal systems

Who This Role Would Suit

This role would suit someone who enjoys structure, keeping things moving, solving problems, and being the person who helps hold the business together behind the scenes.

You may have previously worked in electrical, plumbing, HVAC, construction, maintenance, or another fast-paced service business where scheduling, customer communication, organisation, and follow-through were critical.

What We’re Looking For

We’re looking for someone who is organised, adaptable, confident with systems, and comfortable working in a busy trade-based environment.

The right person will be able to take ownership of their role, communicate clearly, keep things moving, and support both the office and field team with a practical, can-do approach.

Previous administration experience in a trades, construction, or service-based business

SimPro

experience highly regarded, however strong candidates with experience using similar job management systems will also be considered

Experience with Xero, including invoicing and reconciliations

Strong scheduling, coordination, and follow-up skills

Excellent communication and customer service skills

High attention to detail and strong organisational ability

Ability to work independently and take initiative

Solid Microsoft Office skills, including Outlook, Word, and Excel

Highly Regarded

• Previous experience with ServiceM8
• Experience creating Scribes, procedures, or process documentation
• Understanding of electrical or trade-based workflows

Why Join Renelec?

• Join a growing and respected Adelaide electrical business
• Be part of a supportive, down-to-earth team culture
• Play a key role in improving systems and processes
• Enjoy variety across administration, scheduling, customers, and job coordination
• Full-time opportunity with flexibility available for the right person
• Long-term stable role with room to grow as the business continues to develop
• Work closely with leadership where your input, ideas, and contribution will genuinely matter
• Competitive salary based on experience