Office Administrator – HVAC-R & Electrical | Sunshine Coast

Radicool Air Pty Ltd; Caloundra; On-site; AUD 52,000 - 68,000; Full time

Job summary

Radicool Air Pty Ltd on the Sunshine Coast is seeking an Office Administrator to keep our office running smoothly for HVAC-R & Electrical services. You’ll be the engine room, handling phones, emails, quotes and invoices, and ensuring our systems stay tidy and up to date.

You’ll support scheduling, accounting and supplier relations, with room to grow into operations or office management as the company expands. Training will be provided for SimPro and Xero to the right candidate.

Qualifications

• Previous admin experience.
• Trade or service industry experience is a big plus.
• Strong organisational skills. You love a to-do list and you finish it.
• Confident on the phone and a clear communicator.
• Good with computers and quick to learn new systems.
• SimPro and Xero experience is a bonus, but we'll train the right person.
• Able to juggle a busy day without dropping the ball.
• A positive, can-do attitude. You take ownership and back yourself.

Responsibilities

• Answering phones and emails, and being the friendly first point of contact for customers
• Creating jobs, quotes and invoices in SimPro
• Following up quotes, chasing approvals and keeping customers in the loop
• Accounts support in Xero: invoicing, payments and supplier bills
• Ordering stock and dealing with suppliers
• Keeping records, compliance docs and licences up to date
• General office support. Whatever it takes to keep the wheels turning

Skills

Organisational skills

Phone communication

Computer literacy

SimPro experience

Xero experience

Trade/ service industry exposure

Tools

SimPro

Xero

Job description

Office Administrator – HVAC-R & Electrical | Sunshine Coast

We're looking for an Admin Superstar to be the engine room of the office. You'll keep our techs moving, our customers happy and our systems tidy. This isn't a "sit in the corner and file" job. You'll get real ownership, and as we grow there's room to step into a bigger role in operations, scheduling, accounts or office management.

What you'll be doing

Answering phones and emails, and being the friendly first point of contact for customers

Creating jobs, quotes and invoices in SimPro

Following up quotes, chasing approvals and keeping customers in the loop

Accounts support in Xero: invoicing, payments and supplier bills

Ordering stock and dealing with suppliers

Keeping records, compliance docs and licences up to date

General office support. Whatever it takes to keep the wheels turning

What we're looking for

Previous admin experience. Trade or service industry experience is a big plus

Strong organisational skills. You love a to-do list and you finish it

Confident on the phone and a clear communicator

Good with computers and quick to learn new systems. SimPro and Xero experience is a bonus, but we'll train the right person

Able to juggle a busy day without dropping the ball

A positive, can-do attitude. You take ownership and back yourself

What's in it for you

Stable, permanent role with a growing local business

Real career growth. We promote from within as we expand

Supportive team culture where you won't be micromanaged

Training and development in the systems and tools we use