Office Manager

Just Chill Air Conditioning; Perth; On-site; AUD 70,000 - 95,000; Full time

Job summary

Just Chill Air Conditioning & Electrical is seeking an experienced Office Manager to oversee day-to-day operations, support a busy trades team, and maintain accurate records. The role involves managing customer communications, scheduling, invoicing, payroll, BAS and PAYG, and ensuring compliance across the office.

Based in O'Connor, Perth, you will partner with the Director and team to drive efficient processes and a friendly work culture.

Qualifications

• At least five years of relevant office administration or office management experience.
• Strong communication skills and the ability to be friendly but firm.
• Confidence with invoicing, accounts and financial administration.
• Good attention to detail and accurate recordkeeping.
• Intermediate Microsoft Office skills and confidence learning new software.
• Experience using Simpro and working in a trades or service business would be highly regarded.

Responsibilities

• Managing customer calls, emails, enquiries, bookings and job updates.
• Coordinating schedules and supporting our technicians with job information.
• Preparing and following up quotes, and keeping Simpro records accurate and current.
• Managing invoicing, accounts payable and receivable, bank reconciliations, payroll, super, BAS and PAYG.
• Following up overdue accounts confidently and professionally.
• Maintaining accurate financial records.
• Tracking job progress and labour hours, and assisting with internal reporting.
• Maintaining employee records, licences, certifications and onboarding documents.
• Supporting compliance tasks, insurance claims and document management.
• Managing office supplies, filing and everyday office requirements.
• Identifying opportunities to improve systems and processes.

Skills

Office administration

Customer communication

Time management

Attention to detail

Microsoft Office

Tools

Simpro

Job description

Are you an experienced office professional who loves being organised, taking ownership and helping a busy team succeed?

Just Chill Air Conditioning & Electrical is looking for a proactive, reliable Office Manager to take responsibility for our day-to-day office operations and support our growing trades business.

We're a family-owned business based in O'Connor, with 16 years of experience servicing customers across Perth. We take pride in quality workmanship, honest communication and a friendly, supportive workplace.

What we offer

Supportive leadership and a positive team culture

Modern systems and a professional, friendly environment

The opportunity to take ownership of your role and help improve how we work

About the role

You'll play a central role in keeping our office organised, our customers informed and our technicians supported. Working closely with the Director and team, your responsibilities will include:

Managing customer calls, emails, enquiries, bookings and job updates

Coordinating schedules and supporting our technicians with job information

Preparing and following up quotes, and keeping Simpro records accurate and current

Managing invoicing, accounts payable and receivable, bank reconciliations, payroll, super, BAS and PAYG

Following up overdue accounts confidently and professionally

Maintaining accurate financial records

Tracking job progress and labour hours, and assisting with internal reporting

Maintaining employee records, licences, certifications and onboarding documents

Supporting compliance tasks, insurance claims and document management

Managing office supplies, filing and everyday office requirements

Identifying opportunities to improve systems and processes

About you

You're organized, approachable and comfortable taking responsibility. You can prioritise a busy workload, follow tasks through to completion and communicate clearly with customers, suppliers and the team.

We're looking for someone with:

At least five years of relevant office administration or office management experience

Strong communication skills and the ability to be friendly but firm

Confidence with invoicing, accounts and financial administration

Good attention to detail and accurate recordkeeping

Intermediate Microsoft Office skills and confidence learning new software

A proactive attitude and the ability to work independently

A willingness to support the team and grow with the business

Experience using Simpro and working in a trades or service business would be highly regarded.