Administration Clerk - Emergency Department

Lake Macquarie Private Hospital; Sydney; Presencial; AUD 36.000 - 47.000; A tiempo parcial

Ventajas ofrecidas por este puesto de trabajo

Flexible rostering

Wellbeing support and counselling

Salary packaging and novated leasing

Descripción de la vacante

Lake Macquarie Private Hospital is seeking an Administration Clerk for the Emergency Department. Based at the ED reception, you will be the first contact for patients and families, handling registrations, payments, and paperwork with care and efficiency.

You will work closely with nurses and doctors to ensure smooth daily operations, accurate records, and exceptional customer service. Prioritise confidentiality and compliance with hospital policies.

Formación

• Experience in hospital administration is essential.
• Excellent communication and interpersonal skills.
• Proven ability to work both in a team and independently.
• Strong attention to detail and organisational skills.
• Proficient keyboarding and computer skills using MS Office.
• Able to complete tasks within designated timeframes.

Responsabilidades

• Register patients on arrival and verify details.
• Process payments and prepare admission/discharge paperwork.
• Answer phone and reception enquiries at the ED desk.
• Support busy Emergency Department by coordinating with nurses and doctors.
• Maintain accurate records and ensure patient confidentiality.

Conocimientos

Hospital administration

Communication

Teamwork

Attention to detail

MS Office

Time management

Herramientas

MS Office

Descripción del empleo

The role Administration Clerk on offer is on a permanent part-time basis and provides comprehensive reception and administrative support.

Based at the Emergency Department reception desk, you will be the first point of contact for patients and their families. Your duties will include registering patients as they arrive, confirming patient details, processing payments, preparing admission and discharge paperwork, and answering phone and reception enquiries. You will work closely with nurses and doctors to support the day-to-day running of a busy Emergency Department.

Working in the Accident & Emergency Team, the position ensures the efficient day-to-day operation of the service through accurate record keeping, effective communication, and exceptional customer service. The role requires strong organisational skills, attention to detail, and a commitment to maintaining patient confidentiality and compliance with hospital policies and procedures.

About You:

To be successful in this role you will bring:

• Previous experience in hospital administration
• Effective communication and interpersonal skills
• Proven ability to work effectively in a team environment and independently as required
• Strong attention to detail
• Strong keyboard and computer skills using the MS Office programs
• Able to complete tasks within designated timeframes

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff
• A values-led workplace where you’ll be supported personally and professionally
• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.
• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.