Ward Clerk

North Shore Private Hospital; Sydney; Presencial; AUD 60 000 - 72 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Career development

LinkedIn Learning access

Ramsay Rewards

Flexible rostering

Wellbeing support

Resumo da oferta

North Shore Private Hospital in St Leonards Park NSW is seeking a full-time Ward Clerk to provide essential administrative support on the ward, assisting patients, families and clinical teams with a friendly, customer-focused approach. This role works within Ramsay's values-driven culture alongside a supportive healthcare team.

A certificate in medical terminology is highly regarded and duties include bed management, ward calls, information provision, and preparing admission documents.

Qualificações

• 2–3 years’ experience in an administration hospital-based role.
• Excellent communication with strong customer service focus.
• Intermediate–advanced Microsoft Office skills and accurate data entry.
• Good time management and organisational skills.

Responsabilidades

• Admission and discharge processes to support bed management.
• Manage incoming and outgoing calls to the ward.
• Provide timely, accurate information to patients, visitors and staff.
• Collaborate with medical staff and patients to ensure smooth hospital experience.
• Compile and manage patient admission papers and clinical notes.

Conhecimentos

Hospital administration

Customer service

Data entry

Microsoft Office

Time management

Teamwork

Formação académica

Certificate in Medical terminology

Ferramentas

Microsoft Office Suite

Descrição da oferta de emprego

North Shore Private Hospital – St Leonards Park NSW

If you enjoy helping people and being part of a supportive healthcare team, we'd love to hear from you. As a full-time Ward Clerk, you will be a friendly and welcoming presence on the ward, providing essential administrative support to patients, their families and our clinical teams.

Key responsibilities of this job include:

• Admission and discharge processes to ensure appropriate bed management and utilisation.


• Managing incoming and outgoing calls to the ward.


• Provide timely and accurate information to queries by patients, visitors and other staff and departments.


• Work alongside medical staff, colleagues, patients and visitors to ensure a smooth hospital experience for patients.


• Compilation and management of patient admission papers and clinical notes.

About You:

To succeed in this role, you will be an effective and approachable administrative professional with a passion for client care and a high standard of customer-focused service in line with Ramsay's core values.

You will also demonstrate:

• 2 – 3 years’ experience in an administration hospital-based role


• Excellent communication skills with a strong customer service focus


• Intermediate-advanced skills utilising the Microsoft office suite with ability to maintain data entry accuracy.


• High level time management and organisational skills


• Certificate in Medical terminology highly regarded


• A professional and personable disposition


• Ability to work within a team environment and multitask


• Willingness to learn and the ability to grasp concepts with ease

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

• Grow your career with recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy


• Save more every day with Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more


• Enjoy peace of mind with lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts


• Find balance through flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7


• Increase your take-home pay through salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

• Australia’s largest private hospital operator, with over 74 sites and 35,000 staff


• A values-led workplace where you’ll be supported personally and professionally


• A place with flexible, permanent and career-growth opportunities nationwide.

Additional Information

• Must provide or complete a National Police Check conducted within the previous 12 months.


• According to the role, Ramsay may require a Working-With-Children Check and proof of immunisation against infectious diseases.