Administration Clerk

Ramsay Surgical Centre Miranda; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Grow your career potential

Ramsay Rewards program

Flexible rostering

Salary packaging options

Confidential counselling and wellbeing

Job summary

Ramsay Health Care is seeking an Administration Officer to join Ramsay Surgical Centre Miranda and Kareena Private Hospital on a permanent full-time or part-time basis. The role focuses on efficient front-of-house administration and patient support in a busy healthcare setting.

You will manage admissions, bookings, and records, liaise with clinicians, and ensure confidentiality and accuracy across patient data and documentation. A strong team player with professional communication is essential.

Qualifications

• Previous administration or reception experience (hospital or medical experience highly regarded).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work effectively in a busy and fast-paced environment.
• High level of professionalism and empathy when dealing with patients.
• Intermediate computer skills including Microsoft Office and patient management systems.
• Ability to work independently and as part of a team.

Responsibilities

• Managing patient admissions, bookings, and appointment scheduling.
• Providing professional front desk and reception support.
• Handling incoming phone calls and patient enquiries.
• Maintaining accurate patient records and data entry.
• Liaising with doctors, nurses, and allied health professionals.
• Processing medical documentation.
• Assisting with payments, filing, and general administrative duties.
• Ensuring confidentiality and compliance with hospital procedures and privacy requirements.

Skills

Administrative support

Reception experience

Communication

Organisational skills

Teamwork

MS Office

Patient management systems

Tools

Microsoft Office

Patient management systems

Job description

Ramsay Health Care is seeking an experienced and highly organised Administration Officer to join team on a either apermanent full-time or part-timebasis. This role will involve working atRamsay Surgical Centre Miranda and Kareena Private Hospital. This role is ideal for someone who thrives in a fast-paced healthcare environment and is passionate about delivering excellent administrative and patient support services.

About the Role

You will play an important role in ensuring the smooth day-to-day operation of patient services and front-of-house administration.

Key Responsibilities

• Managing patient admissions, bookings, and appointment scheduling
• Providing professional front desk and reception support
• Handling incoming phone calls and patient enquiries
• Maintaining accurate patient records and data entry
• Liaising with doctors, nurses, and allied health professionals
• Processing medical documentation
• Assisting with payments, filing, and general administrative duties
• Ensuring confidentiality and compliance with hospital procedures and privacy requirements

About You

To be successful in this role, you will have:

• Previous administration or reception experience (hospital or medical experience highly regarded)
• Excellent communication and interpersonal skills
• Strong organisational skills and attention to detail
• Ability to work effectively in a busy and fast-paced environment
• High level of professionalism and empathy when dealing with patients
• Intermediate computer skills including Microsoft Office and patient management systems
• Ability to work independently and as part of a team

What’s in it for You:

• Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy
• Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more
• Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts
• Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7
• Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staff

A values-led workplace where you’ll be supported personally and professionally

A place with flexible, permanent and career-growth opportunities nationwide.