Healthcare Admin & Front Desk Specialist - Flexible Hours

Ramsay Surgical Centre Miranda; Sydney; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Grow your career potential

Ramsay Rewards program

Flexible rostering

Salary packaging options

Confidential counselling and wellbeing

Job summary

Ramsay Health Care is seeking an Administration Officer to join Ramsay Surgical Centre Miranda and Kareena Private Hospital on a permanent full-time or part-time basis. The role focuses on efficient front-of-house administration and patient support in a busy healthcare setting.

You will manage admissions, bookings, and records, liaise with clinicians, and ensure confidentiality and accuracy across patient data and documentation. A strong team player with professional communication is essential.

Qualifications

• Previous administration or reception experience (hospital or medical experience highly regarded).
• Excellent communication and interpersonal skills.
• Strong organisational skills and attention to detail.
• Ability to work effectively in a busy and fast-paced environment.
• High level of professionalism and empathy when dealing with patients.
• Intermediate computer skills including Microsoft Office and patient management systems.
• Ability to work independently and as part of a team.

Responsibilities

• Managing patient admissions, bookings, and appointment scheduling.
• Providing professional front desk and reception support.
• Handling incoming phone calls and patient enquiries.
• Maintaining accurate patient records and data entry.
• Liaising with doctors, nurses, and allied health professionals.
• Processing medical documentation.
• Assisting with payments, filing, and general administrative duties.
• Ensuring confidentiality and compliance with hospital procedures and privacy requirements.

Skills

Administrative support

Reception experience

Communication

Organisational skills

Teamwork

MS Office

Patient management systems

Tools

Microsoft Office

Patient management systems

Job description

Ramsay Health Care is seeking an Administration Officer to join Ramsay Surgical Centre Miranda and Kareena Private Hospital on a permanent full-time or part-time basis. The role focuses on efficient front-of-house administration and patient support in a busy healthcare setting.

You will manage admissions, bookings, and records, liaise with clinicians, and ensure confidentiality and accuracy across patient data and documentation. A strong team player with professional communication is essential.