Health Information Services Clerk

Lake Macquarie Private Hospital; Sydney; On-site; AUD 39,000 - 51,000; Full time

Benefits offered by this job

LinkedIn Learning access

Ramsay Rewards

Lower hospital cover costs

Job summary

Lake Macquarie Private Hospital is seeking an organized healthcare records officer to join our Regional Health Information Services Team, supporting both Lake Macquarie Private Hospital and Warners Bay Private Hospital.

You will manage patient records, ensure accurate, confidential, and timely access to health information across sites, and support documentation audits and data integrity initiatives in a fast-paced environment.

Qualifications

• Experience in a medical records or healthcare clerical role.
• Certificate in Medical Terminology (desirable).
• Commitment to confidentiality and data integrity.
• Strong communication with internal and external stakeholders.
• Proficiency with digital health records systems.

Responsibilities

• Retrieve and prepare records for admissions, inpatients, and clinical needs.
• Accurately track and file medical records and correspondence.
• Respond to information requests while upholding privacy principles.
• Maintain confidentiality and data security at all times.
• Follow up on documentation deficiencies.
• Monitor and maintain clinical forms and registers.
• Scan documentation efficiently.
• Assist with documentation audits and quality improvement activities.

Skills

Medical records experience

Confidentiality

Digital records systems

Education

Certificate in Medical Terminology (desirable)

Tools

Digital records systems

Job description

Are you passionate about healthcare administration and keen to play a vital role in supporting patient care? We’re looking for a motivated, detail-focused, and adaptable individual to join our Regional Health Information Services Team, supporting both Lake Macquarie Private Hospital and Warners Bay Private Hospital.

About the Role

Join a professional, friendly, and high-performing administrative team, where your contribution directly supports exceptional patient care. In this vital role, you’ll be responsible for the preparation, management, and maintenance of patient records, ensuring accurate, secure, and timely access to health information across both sites.

Your key responsibilities will include:

• Retrieving and preparing records for admissions, current inpatients, quality and clinical needs
• Accurately track and file medical records and correspondence in a timely manner
• Respond to requests for information from external parties in accordance with relevant privacy principles, policies and procedures
• Maintaining strict confidentiality and data security at all times
• Perform follow-up of documentation deficiencies
• Monitoring and maintaining clinical forms and registers
• Perform efficient scanning of documentation
• Assisting with documentation audits and quality improvement activities

About You

You’re an organised, proactive professional who thrives in a fast-paced environment and takes pride in maintaining accuracy and confidentiality. You enjoy working as part of a collaborative team and understand the importance of timely, well-managed health records in supporting quality care.

You will also bring:

• Previous experience in a medical records or healthcare clerical role
• A Certificate in Medical Terminology (desirable)
• A strong commitment to confidentiality and data integrity
• Strong communication skills with the ability to effectively engage with internal and external stakeholders
• High-level computer literacy and confidence navigating digital records systems

Remuneration

On offer is a base hourly rate of $32.30+ superannuation, exclusive of penalties or allowances. (NSW Clerk gr3 yr1)

What’s in it for You:

At Ramsay, we care for our people by offering benefits that truly support your career, wellbeing and lifestyle, including:

Grow your careerwith recognition programs, employee referral bonuses, scholarships, free access to LinkedIn Learning and the Ramsay Leadership Academy

Save more every daywith Ramsay Rewards, giving you exclusive deals at 100+ retailers, restaurants, travel providers and more

Enjoy peace of mindwith lower hospital cover costs and higher extras limits on services like General and Major Dental, plus pharmacy and allied health discounts

Find balancethrough flexible rostering options, flexible leave and access to free, confidential counselling and wellbeing support 24/7

Increase your take-home paythrough salary packaging and novated leasing, plus discounts on leisure travel, gyms and lifestyle services.

Why Join Ramsay:

At Ramsay Health Care, “people caring for people” is at the heart of everything we do. We are:

Australia’s largest private hospital operator, with over 74 sites and 35,000 staff

A values-led workplace where you’ll be supported personally and professionally

A place with flexible, permanent and career-growth opportunities nationwide.