Office Administrator

Compass Plumbing; Sydney; On-site; AUD 70,000 - 80,000; Full time

Job summary

Compass Plumbing is seeking an experienced Office Administrator to join our Auburn, Sydney team. You will manage day-to-day admin, answer calls, book jobs and organise plumbers’ schedules, while keeping paperwork and records up to date.

The role offers a Monday–Friday, 8am–4pm schedule with a competitive salary of 70,000–80,000 AUD plus super. You’ll be encouraged to share ideas and help improve how the office runs.

Qualifications

• Experience in office administration, ideally in a trade or service-based business.
• Enjoy talking to people and making customers feel looked after.
• Be naturally organised with a good eye for detail.
• Can handle a busy day, prioritise tasks and keep things moving.
• Take pride in your work and like getting things right the first time.
• Enjoy being part of a team but are confident working independently.

Responsibilities

• Answering customer calls, managing enquiries and booking jobs.
• Organising plumbers' schedules and keeping everyone updated.
• Preparing job reports, work orders and paperwork for strata, real estate and commercial clients.
• Keeping records organised and following up on outstanding tasks.
• Sharing ideas and helping improve how things are done in the office.

Skills

Customer service

Organisation

Task prioritisation

Teamwork

Independent work

Job description

Office Administrator

Compass Plumbing | Auburn, Sydney

70,000 - 80,000 + super | Monday–Friday, 8am–4pm

Love being the person who keeps everything running smoothly?

You know how much difference a good administrator makes.

When the schedule's organised, customers are kept in the loop and the paperwork is up to date, everyone's day runs that little bit easier. And there's something satisfying about knowing you've played a big part in making that happen.

If you're someone who enjoys being organised, working with people and taking pride in a job well done, we'd love to meet you.

Compass Plumbing is looking for an experienced Office Administrator to join our team.

We're after someone who can confidently manage the day-to-day admin, but who also enjoys sharing ideas, finding better ways of doing things and having a genuine say in how the office runs.

A little about us

We're a Sydney-based plumbing business looking after homeowners, strata managers, real estate agencies and commercial customers.

We're growing, and we want someone who can bring their experience to the team, help keep things running smoothly and grow with us along the way.

What you'll be doing

It's a varied role where you'll be involved in different parts of the business, including:

• Answering customer calls, managing enquiries and booking jobs.
• Organising our plumbers' schedules and keeping everyone updated.
• Preparing job reports, work orders and paperwork for strata, real estate and commercial clients.
• Keeping records organised and following up on outstanding tasks.
• Sharing ideas and helping improve how things are done in the office.

We'd love to hear from you if you...

• Have previous experience in office administration, ideally in a trade or service-based business.
• Enjoy talking to people and know how to make customers feel looked after.
• Are naturally organised, with a good eye for detail.
• Can handle a busy day, prioritise tasks and keep things moving.
• Take pride in your work and like getting things right the first time.
• Enjoy being part of a team but are confident working independently.

Worked in plumbing, electrical, HVAC or another trade business? That's a big plus.But if you've got solid administration experience from another industry, we'd still love to hear from you.

Why you'll enjoy working with us

• Good pay:70,000 - 80,000 + super, depending on experience.
• Hours that work:Monday to Friday, 8am–4pm, with your evenings and weekends free.
• A comfortable place to work:A modern, spacious office with a quiet environment where you can concentrate.
• Your ideas matter:We want you to bring your experience, share suggestions and help us find better ways to do things.
• Opportunity to grow:As the business develops, there's potential to take on more responsibility and progress into a more senior office role.
• Future flexibility:Initially office-based, with the potential for hybrid working arrangements down the track.

Sound like somewhere you'll enjoy working?

If you're an experienced administrator who likes having things organised, enjoys working with good people and wants a role where your contribution makes a difference, we'd love to hear from you.