admin

Robinson Flooring; City of Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Stable employment

Friendly team environment

Development and growth opportunities

Quality and professionalism

20 - 25 hours per week

Flexible start times

Job summary

Robinson Flooring is seeking a motivated Administration Officer to join our Capalaba team. This role will support daily operations, handle customer inquiries, and manage communications with suppliers. The position offers a varied workload in a friendly, growing business.

The ideal candidate will be organized, detail-oriented, and able to multitask while delivering excellent customer service. Genuine interest in contributing to a reliable, quality-focused team is essential.

Qualifications

• Experience in an administrative or customer service role is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Answer incoming phone calls and respond to customer enquiries in a professional manner.
• Manage website, email, and social media enquiries promptly and effectively.
• Schedule appointments and coordinate job bookings.
• Communicate with suppliers and maintain strong working relationships.
• Assist with general administrative duties to support daily operations.
• Conduct stock takes and help manage inventory levels.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Prioritization

Autonomy

Customer service experience

Job description

Administration Officer – Robinson Flooring (Capalaba)

Robinson Flooring is seeking a motivated and organized Administration Officer to join our growing team in Capalaba. This role is ideal for someone who enjoys a varied workload and takes pride in keeping operations running smoothly while delivering excellent customer service.

About us

Robinson Flooring is an expanding flooring company specializing in carpet, hybrid, vinyl, stair installations, and flooring repairs. We work across residential and commercial projects and are known for our strong focus on quality workmanship and reliable service.

Key responsibilities

• Answer incoming phone calls and respond to customer enquiries in a professional manner
• Manage website, email, and social media enquiries promptly and effectively
• Schedule appointments and coordinate job bookings
• Communicate with suppliers and maintain strong working relationships
• Assist with general administrative duties to support daily operations
• Conduct stock takes and help manage inventory levels

What we’re looking for

• Previous experience in an administrative or customer service role (preferred)
• Strong organizational skills and attention to detail
• Excellent communication skills, both written and verbal
• Ability to multitask and prioritize effectively
• A positive attitude and willingness to be part of a team
• Working autonomously

What we offer

• Stable, ongoing employment with a growing business
• Supportive and friendly team environment
• Opportunities for development and growth within the company
• A workplace that values quality and professionalism
• 20 - 25 hours week
• Flexible start time (7am,8am or 9am start time)