Part-Time Admin & Customer Experience Pro

Robinson Flooring; City of Brisbane; On-site; AUD 34,000 - 44,000; Part time

Benefits offered by this job

Stable employment

Friendly team environment

Development and growth opportunities

Quality and professionalism

20 - 25 hours per week

Flexible start times

Job summary

Robinson Flooring is seeking a motivated Administration Officer to join our Capalaba team. This role will support daily operations, handle customer inquiries, and manage communications with suppliers. The position offers a varied workload in a friendly, growing business.

The ideal candidate will be organized, detail-oriented, and able to multitask while delivering excellent customer service. Genuine interest in contributing to a reliable, quality-focused team is essential.

Qualifications

• Experience in an administrative or customer service role is preferred.
• Strong organizational and communication skills are essential.

Responsibilities

• Answer incoming phone calls and respond to customer enquiries in a professional manner.
• Manage website, email, and social media enquiries promptly and effectively.
• Schedule appointments and coordinate job bookings.
• Communicate with suppliers and maintain strong working relationships.
• Assist with general administrative duties to support daily operations.
• Conduct stock takes and help manage inventory levels.

Skills

Organizational skills

Attention to detail

Communication skills

Multitasking

Prioritization

Autonomy

Customer service experience

Job description

Robinson Flooring is seeking a motivated Administration Officer to join our Capalaba team. This role will support daily operations, handle customer inquiries, and manage communications with suppliers. The position offers a varied workload in a friendly, growing business.

The ideal candidate will be organized, detail-oriented, and able to multitask while delivering excellent customer service. Genuine interest in contributing to a reliable, quality-focused team is essential.