Receptionist/CSO

H People; City of Brisbane; On-site; AUD 45,000 - 60,000; Full time

Benefits offered by this job

Permanent position

On-the-job training

Career progression

Early finish Fridays

Job summary

H People is partnering with a well-established door manufacturer in Acacia Ridge to recruit a Receptionist / Customer Service Administrator. You will be the first point of contact for customers and visitors, providing friendly administration and support to the team in a busy manufacturing environment.

We’re seeking someone with excellent phone manners, strong communication skills and a genuine desire to build a long-term career within the company.

Qualifications

• Previous reception, customer service or administration experience.
• Excellent phone manner and communication skills.
• Intermediate computer and administration skills.
• Strong attention to detail.
• Confidence dealing with customers and internal teams.
• Professional and positive attitude.
• Ability to multitask and stay organised in a busy environment.
• Willingness to learn and develop within the business.

Responsibilities

• Answering and directing a high volume of incoming phone calls.
• Welcoming customers, visitors and suppliers.
• Responding to customer enquiries professionally and efficiently.
• General administration and data entry.
• Processing and updating customer information.
• Assisting the customer service and sales teams.
• Managing emails and general correspondence.
• Maintaining accurate records and documentation.
• Supporting the wider office team as required.

Skills

Reception experience

Customer service

Administration

Phone etiquette

Attention to detail

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Receptionist / Customer Service Administrator Acacia Ridge | Full-Time | Immediate Start Stable Industry | Career Progression | On-the-Job Training | Early Finish Fridays H People is proud to be partnering with a well-established and highly regarded Australian door manufacturer in Acacia Ridge to recruit a Receptionist / Customer Service Administrator to join their team. This is a fantastic opportunity for someone who enjoys being the first point of contact for customers, has strong communication skills and wants to build a long-term career with a company that genuinely promotes from within. The Opportunity Working within a busy manufacturing environment, you'll be the friendly and professional first point of contact for customers and visitors while providing administration and customer service support to the wider team. This is a role where personality and communication are just as important as administration skills.

Your day-to-day responsibilities will include:

• Answering and directing a high volume of incoming phone calls
• Welcoming customers, visitors and suppliers
• Responding to customer enquiries professionally and efficiently
• General administration and data entry
• Processing and updating customer information
• Assisting the customer service and sales teams
• Managing emails and general correspondence
• Maintaining accurate records and documentation
• Supporting the wider office team as required

What We’re Looking For

We’re looking for someone who is confident, professional and genuinely enjoys dealing with people.

• Previous reception, customer service or administration experience
• Excellent phone manner and communication skills
• Intermediate computer and administration skills
• Strong attention to detail
• Confidence dealing with customers and internal teams
• A professional and positive attitude
• The ability to multitask and stay organised in a busy environment
• A willingness to learn and develop within the business

What’s In It For You?

This is more than just a reception position. It’s an opportunity to get your foot in the door with an established Australian manufacturing business and build a genuine career.

You’ll receive:

• Permanent, stable employment(after probation)
• On-the-job training and support
• Genuine opportunities for career progression
• A business that actively promotes from within
• A strong focus on workplace safety
• Supportive team environment
• Opportunities to develop your customer service and administration skills
• Early finish on Fridays
• Secure and established workplace
• Opportunity to build a long-term career within a successful manufacturing business

The Essentials

• Have full working rights in Australia
• Have a reliable work history
• Be available for an immediate start
• Be willing to complete a pre-employment drug and alcohol screening
• Have excellent communication and phone skills

Ready to Take the Next Step? If you’re looking for a stable role with a company that invests in its people and provides genuine opportunities to progress, we want to hear from you.