Luxury Concierge: Insider Vienna Experiences

Rosewood Hotel Group; Wien; Presencial; EUR 24.000 - 28.000; Tempo integral

Benefícios oferecidos por esta vaga

Talent development and training

Employee benefits

Uniforms with free dry cleaning

Meals in employee restaurant

Resumo da vaga

Rosewood Hotel Group in Vienna seeks an attentive Concierge to deliver personalized guest experiences at our luxury property. You will coordinate reservations, offer insider recommendations, and assist with tailored arrangements, ensuring discretion and warmth.

Applicants should possess excellent German and English communication, a passion for Vienna, and a professional, welcoming demeanor to thrive within Rosewood's standards of service.

Qualificações

• Experience in luxury hospitality or concierge is a plus.
• Fluent German and English; additional languages are a plus.
• Deep knowledge of Vienna and its culture, dining, and events.

Responsabilidades

• Assist guests with restaurant, theater, and transportation reservations.
• Provide expert advice about Vienna's cultural, culinary, and social scenes.
• Support the concierge team by handling guest requests promptly and courteously.
• Maintain relationships with local partners and service providers.
• Handle guest correspondence and ensure satisfaction.
• Uphold Rosewood Hotels & Resorts standards and values.

Conhecimentos

German and English communication

Hospitality excellence

Vienna knowledge

Descrição da vaga

Rosewood Hotel Group in Vienna seeks an attentive Concierge to deliver personalized guest experiences at our luxury property. You will coordinate reservations, offer insider recommendations, and assist with tailored arrangements, ensuring discretion and warmth.

Applicants should possess excellent German and English communication, a passion for Vienna, and a professional, welcoming demeanor to thrive within Rosewood's standards of service.