Club Lounge Concierge for VIP Guests

JobsinAustria; Wien; Vor Ort; EUR 22.982 - 27.528; Vollzeit

Benefits dieser Stelle

Top Hospitality

5-Star Hotel

Global Career Growth

Training & Development

Employee Benefits

Discounts & Meals

Wellbeing Programs

Zusammenfassung

The Ritz-Carlton Vienna is seeking a Club Lounge Ambassador to personally attend demanding guests and VIPs in our exclusive Club Lounge. You will handle check-in/check-out, concierge services, and coordination of food and beverage, delivering exceptional, discreet service.

Fluent German and English, professional appearance, and prior experience in upscale hotel operations are essential. You will join a luxury team that values detail, resilience, and teamwork, with extensive training and global

Qualifikationen

• Professional experience in the upscale hotel industry.

Aufgaben

• Check-in and Check-out
• Personal care of our demanding guests and top VIPs in our exclusive Club Lounge
• Concierge activities such as booking theatre and event tickets as well as the sale of sightseeing tours
• Coordination of food and beverage service
• Complaint management

Kenntnisse

Upscale hotel experience

Reception/Guest Relations

German fluency

English fluency

Customer service

Attention to detail

Teamwork & flexibility

Professional appearance

Tools

OPERA

MS Office

Jobbeschreibung

The Ritz-Carlton Vienna is seeking a Club Lounge Ambassador to personally attend demanding guests and VIPs in our exclusive Club Lounge. You will handle check-in/check-out, concierge services, and coordination of food and beverage, delivering exceptional, discreet service.

Fluent German and English, professional appearance, and prior experience in upscale hotel operations are essential. You will join a luxury team that values detail, resilience, and teamwork, with extensive training and global