Commis de Rang / Barista (all genders)

Rosewood Schloss Fuschl; Wien; Sur place; EUR 24 000 - 28 000; Plein temps

Avantages offerts par ce poste

Talent development, training and with育

Staff meals

Uniforms with dry cleaning

Public transport allowance

Résumé du poste

Rosewood Vienna in Vienna is seeking a guest-focused hospitality professional to warmly welcome hotel and café guests, prepare high-quality coffee and signature drinks, and actively engage with guests in the Constanze outlet.

You will take responsibility for daily operations, offer personalized recommendations, and ensure guests feel welcome from the first moment. The role requires experience in customer service, a passion for coffee, teamwork, and flexible hours, including weekends and holidays.

Qualifications

• Proven experience in customer service, ideally in a hotel or restaurant setting.
• Passion for coffee and excellent knowledge of coffee varieties and brewing methods.
• Outstanding customer service and communication skills.
• Ability to work well in a team and in a fast-paced environment.
• Willingness to work flexible hours, including weekends and holidays.

Responsabilités

• Warmly welcoming all hotel and café guests in the hotel lobby.
• Preparing high-quality specialty coffees, cold beverages, and signature drinks.
• Actively engaging with and attending to guests.
• Responsibility for the daily operations of the Constanze outlet.
• Providing personalized recommendations for coffee, tea, pastries, and signature offerings.

Connaissances

Customer service

Hospitality

Coffee knowledge

Teamwork

Flexibility

Description du poste

General Information

Country/Region

Austria

Province/City

Vienna

Hiring Entity

Rosewood Vienna

Department

Food & Beverage - Services

Job Type

Full-time Permanent

Job Description

Your Tasks:

• Warmly welcoming all hotel and café guests in the hotel lobby
• Preparing high-quality specialty coffees, cold beverages, and signature drinks
• Actively engaging with and attending to guests
• Responsibility for the daily operations of the Constanze outlet
• Providing personalized recommendations for coffee, tea, pastries, and signature offerings
• Ensuring that guests feel welcome from the very first moment

Your Profile:

• Proven experience in customer service, ideally in a hotel or restaurant setting
• A passion for coffee and excellent knowledge of coffee varieties and brewing methods
• Outstanding customer service and communication skills
• Ability to work well in a team and in a fast-paced environment
• Willingness to work flexible hours, including weekends and holidays

What we offer:

• Talent development, training and further education, as well as support for young professionals
• Benefits within the Rosewood Hotel Group
• Benefits within Erste Group Bank AG
• Varied and healthy meals in the staff restaurant
• High-quality uniforms, including free dry cleaning
• A culture of genuine appreciation for the team, including fun and celebrations
• Gifts and small tokens of appreciation from time to time
• Excellent public transport links, as well as a public transport allowance

The minimum gross wage for workers in the hotel and hospitality sector, as set out in the collective agreement, is € 2,330 based on full-time employment.

About Us

Rosewood Vienna opened in July 2022 as the brand’s fifth property in Europe. Housed in an historic 19th century building which was the former headquarters for Erste Group Bank AG, Rosewood Vienna is ideally situated on Petersplatz, one of the most famous squares in Vienna’s Old Town. Located just steps away from the city’s most luxurious shopping and dining and its most famous historical sites, Rosewood Vienna serves as an unsurpassed gateway to one of Europe’s most charming destinations. Rosewood Vienna combines the best of European architecture and design with a refined yet modern style. The hotel offers 99 spacious guestrooms and suites, all of which will feature separate spaces for entertainment and relaxation. The contemporary accommodations merges the past and present through a thoughtful combination of elegant textural and artistic elements and the latest technological features. The project’s design was overseen by A2K Architects and BEHF Corporate Architects in Austria and the London-based Alexander Waterworth Interiors firm. The property features a variety of dining and entertainment options, including a rooftop bar with exceptional views of the city and an intimate restaurant in a garden setting serving European cuisine and carefully crafted beverages appealing to guests and locals alike. Rosewood Vienna also features Sense, A Rosewood Spa, which serves as a private sanctuary for relaxation away from the busy sights and sounds of the city. Additionally, the hotel includes meetings and events spaces to allow for a variety of private gatherings and conferences.