Hybrid Front Desk and Guest Experience Specialist

Neobankbeat; Wien; Hybrid; EUR 36,000 - 54,000; Full time

Benefits offered by this job

Hybrid working model

Stock option plan

Udemy courses access

OpenUP mental wellbeing support

Additional 3 days PTO after 6 months

Job summary

Bitpanda in Vienna is seeking a proactive Front Office Associate to manage the front desk, greet visitors, and coordinate meetings. You will be the friendly first point of contact for customers, partners, suppliers, employees, and guests, delivering excellent hospitality.

The role requires 2+ years in office/reception roles, strong German and English skills, and comfort with Google Workspace tools. The position offers a hybrid work model and a comprehensive benefits package.

Qualifications

• Background in Office Management, Reception, or Facility Management with at least 2 years of experience.
• Excellent German skills and fluent English, with a service-oriented tone.
• Tech-savvy with Google Workspace tools (Sheets, Slides, Docs).

Responsibilities

• Manage the Front Desk at Bitpanda's Vienna HQ as the first contact for visitors and partners.
• Provide information in person, by email, and via internal channels; support meetings and workshops.
• Handle administrative tasks (courier, supplies, onboarding/offboarding) and assist the manager on key projects.

Skills

Office management

Reception

Facility management

German fluency

English communication

Tools

Google Sheets

Google Slides

Google Docs

Job description

Bitpanda in Vienna is seeking a proactive Front Office Associate to manage the front desk, greet visitors, and coordinate meetings. You will be the friendly first point of contact for customers, partners, suppliers, employees, and guests, delivering excellent hospitality.

The role requires 2+ years in office/reception roles, strong German and English skills, and comfort with Google Workspace tools. The position offers a hybrid work model and a comprehensive benefits package.