Front Office Employee Austria

Marketplace integrations; Wien; On-site; EUR 24,000 - 32,000; Full time

Job summary

Marketplace integrations is seeking a Front Office Employee to be the welcoming face of our Vienna office. You will manage front desk operations and serve as the primary contact for visitors and calls, ensuring a smooth daily routine and high-quality customer service.

This role requires strong communication skills in German and English, excellent organization, and the ability to multitask in a dynamic hospitality environment.

Qualifications

• Proven experience as a Front Office Representative, Receptionist, or a similar customer-facing administrative role.
• Excellent verbal and written communication skills in German and English.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., multi-line phone systems, printers).
• Strong ability to multitask, prioritize tasks effectively, and maintain a calm demeanor during busy hours.
• A positive, problem-solving attitude with a strong sense of discretion and professionalism.

Responsibilities

• First Class Hospitality: Greet and welcome visitors, clients, and candidates with warmth and professionalism, ensuring they are directed to the right person or meeting room.
• Communication Hub: Answer, screen, and forward incoming phone calls, and handle the general company email inbox.
• Logistics & Mail: Sort and distribute daily mail, deliveries, and couriers; prepare outgoing shipments and coordinate office supplies inventory.
• Administrative Support: Assist various departments (such as HR or Finance) with light administrative tasks, data entry, scheduling meeting rooms, and organizing company events.
• Security & Access: Monitor visitor logs and issue visitor badges to maintain a secure office environment.

Skills

German & English

Front Office Experience

Multitasking

Tools

MS Office

Office Equipment

Job description

We are a dynamic, growing team in the Hospitality sector, dedicated to delivering exceptional experiences to our clients, partners, and visitors. As the face and voice of our office, you will play a crucial role in shaping how the world perceives our brand from the moment they walk through our doors or call our line.

The Role

We are looking for a welcoming, organized, and proactive Front Office Employee to join our team. In this role, you will be the primary point of contact for all visitors and incoming communications. You will ensure the smooth, day-to-day operations of our front desk, combining top-tier customer service with essential administrative support.

If you are a people person who thrives in a vibrant environment and loves keeping things organized, we want to hear from you!

Your Responsibilities

First Class Hospitality: Greet and welcome visitors, clients, and candidates with warmth and professionalism, ensuring they are directed to the right person or meeting room.

Communication Hub: Answer, screen, and forward incoming phone calls, and handle the general company email inbox.

Logistics & Mail: Sort and distribute daily mail, deliveries, and couriers; prepare outgoing shipments and coordinate office supplies inventory.

Administrative Support: Assist various departments (such as HR or Finance) with light administrative tasks, data entry, scheduling meeting rooms, and organizing company events.

Security & Access: Monitor visitor logs and issue visitor badges to maintain a secure office environment.

Qualifications

Experience: Proven experience as a Front Office Representative, Receptionist, or a similar customer-facing administrative role.

Communication Skills : Excellent verbal and written communication skills in German and English.

Tech-Savvy: Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with office equipment (e.g., multi-line phone systems, printers).

Organizational Skills: Strong ability to multitask, prioritize tasks effectively, and maintain a calm demeanor during busy hours.

Personality: A positive, problem-solving attitude with a strong sense of discretion and professionalism.