Customer Support representative (m/f/d)

Arian; Wünschendorf; On-site; EUR 32,000 - 42,000; Full time

Benefits offered by this job

Meal allowance

Free fruit

Free parking

Company physician

Employee events

Dynamic team

Job summary

Arian in Austria seeks a dedicated Customer Support Representative to join an international team. You will handle inquiries, schedule orders for on-time deliveries, and maintain customer master data with a focus on accuracy. Collaboration with field sales and preparing quotes are key parts of the role.

The ideal candidate has commercial or technical training, strong German and English skills, and excel proficiency, with a proactive, analytical mindset and a professional work ethic.

Qualifications

• Completed commercial or technical training.
• Several years of professional experience in customer support is a plus.
• Excellent written and spoken German and English skills.
• Excellent proficiency in Excel.
• Ability to think analytically and commercially.
• Responsible and dedicated work ethic.
• Strong communication skills and the ability to understand customer needs.

Responsibilities

• Professional handling of customer inquiries
• Efficient scheduling of customer orders to ensure on-time deliveries
• Active maintenance of customer master data to ensure information remains up-to-date
• Close collaboration with the field sales team
• Preparation of customer-focused quotes

Skills

Analytical thinking

Commercial mindset

Strong communication

Education

Commercial or technical training

Tools

Excel

Job description

We are an innovative company and are looking for a dedicated Customer Support Representative (m/f/d) to join our international team. You can expect an exciting work environment with a wide variety of projects.

Your Responsibilities:

• Professional handling of customer inquiries
• Efficient scheduling of customer orders to ensure on-time deliveries
• Active maintenance of customer master data to ensure information remains up-to-date
• Close collaboration with the field sales team
• Preparation of customer-focused quotes

Your Profile:

• Completed commercial or technical training
• Several years of professional experience in customer support is a plus
• Excellent written and spoken German and English skills
• Excellent proficiency in Excel
• Ability to think analytically and commercially
• Responsible and dedicated work ethic
• Strong communication skills and the ability to understand customer needs

We offer:

• An attractive workplace in a dynamic team
• Performance-based compensation
• Cafeteria with regional cuisine, including a meal allowance
• Free fruit
• Free parking
• Company physician
• Employee events