Order Processing & Shipping Clerk (m/f/d)

Flexopack; Allhaming; On-site; EUR 28,000 - 42,000; Full time

Benefits offered by this job

Free parking

Good accessibility (near A1)

Training and development opportunities

Regular working hours without shift

Job summary

Flexopack in Austria is seeking an order processing clerk to act as the central hub between customers, production and logistics. You will oversee orders from receipt to delivery and serve as contact person by phone, email and on-site when needed.

The ideal candidate has a completed commercial apprenticeship, experience in order processing, strong MS Office and ERP skills, excellent German, and a structured, customer‑oriented approach.

Qualifications

• Completed commercial apprenticeship.
• Experience in order processing or a comparable position.
• Proficient handling of MS Office and an ERP system.
• Excellent German language skills (written and spoken); English advantageous.
• Structured working method and organizational skills.
• Customer orientation and strong communication abilities.

Responsibilities

• Process customer orders from receipt to delivery.
• Coordinate communication with customers, sales representatives, and suppliers.
• Create order confirmations, delivery documents, and invoices.
• Coordinate deadlines and quantities with production and logistics.
• Maintain order and master data in the ERP system.
• Handle complaints in coordination with the quality department.

Skills

Customer orientation

Communication skills

Structured working

Education

Commercial apprenticeship

Tools

MS Office

ERP system

Job description

About the Position

As an order processing clerk, you are the central hub between our customers, production, and logistics. You maintain an overview, coordinate schedules, and ensure that every order runs smoothly from receipt through delivery.

You work in an established office team and serve as a contact person for our customers — by phone, email, and on-site when needed.

Your Responsibilities

• Processing customer orders from receipt to delivery
• Communication with customers, sales representatives, and suppliers
• Creating order confirmations, delivery documents, and invoices
• Coordinating deadlines and quantities with production and logistics
• Maintaining order and master data in the ERP system
• Handling complaints in coordination with the quality department

Your Profile

• Completed commercial apprenticeship
• Experience in order processing or a comparable position
• Confident handling of MS Office and an ERP system
• Excellent German language skills (written and spoken), English advantageous
• Structured working method and organizational skills
• Customer orientation and strong communication abilities

What We Offer

• Varied work with responsibility
• Opportunity for full-time or part-time employment
• Family-friendly work atmosphere and collegial team
• Regular working hours without shift work
• Training and development opportunities
• Free parking and good accessibility (near A1)