Senior Tech Support Consultant- VPS & Windows Server Remote
Maxit Consulting - Max Corporate Group
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Benefits offered by this job
Job summary
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies across 60 languages in 30+ countries. We seek a Technical Support Consultant to excel in a remote, multicultural environment and grow with a People First management approach.
You will work with VPS, trading platforms, and Windows Server expertise. Join a diverse team, enjoy remote work, and help deliver secure customer support while advancing your skills in cutting-edge tools and customer happiness
Qualifications
- Excellent English communication (C1 level).
- Experience in a technical support role.
- Experience with VPS setup and management.
- Strong Windows Server administration knowledge.
- Familiarity with TradingView, TradeStation, and NinjaTrader.
Responsibilities
- Deliver outstanding technical support via emails and chats.
- Build strong and lasting customer relationships.
- Keep up with evolving tools and technology.
- Handle sensitive customer data with care and security.
- Apply the latest customer happiness practices.
- Maintain deep understanding of client solutions and meet KPI.
- Communicate with developers and cross-functional specialists.
Skills
Job description
SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies across 60 languages in 30+ countries. We seek a Technical Support Consultant to excel in a remote, multicultural environment and grow with a People First management approach.
You will work with VPS, trading platforms, and Windows Server expertise. Join a diverse team, enjoy remote work, and help deliver secure customer support while advancing your skills in cutting-edge tools and customer happiness
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