Remote Travel Concierge & Support Specialist

Exp. Group. Llc; Santa Fe Capital; Remote; ARS 600,000 - 900,000; Full time

Benefits offered by this job

Competitive pay

Training opportunities

Career growth

Job summary

Mendoza Traveling with Mich is seeking a friendly and professional Customer Service Representative to join our team in a remote capacity. You will help customers with inquiries, reservations, and general support while representing the company professionally.

Key responsibilities include responding via phone, email, and chat, providing accurate information, and escalating complex issues when needed. A calm, solution-oriented attitude and teamwork are essential.

Qualifications

• High school diploma or equivalent required.
• Experience in customer service, hospitality, travel, sales, or admin preferred.
• Strong verbal and written communication skills.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.

Skills

Verbal communication

Written communication

Interpersonal skills

Multi-tasking

Education

High school diploma or equivalent

Tools

CRM systems

Job description

Mendoza Traveling with Mich is seeking a friendly and professional Customer Service Representative to join our team in a remote capacity. You will help customers with inquiries, reservations, and general support while representing the company professionally.

Key responsibilities include responding via phone, email, and chat, providing accurate information, and escalating complex issues when needed. A calm, solution-oriented attitude and teamwork are essential.