Remote Travel Concierge & Reservations Specialist

Manatal-264; La Pampa; Remote; ARS 420,000 - 640,000; Full time

Benefits offered by this job

Competitive compensation.

Training and professional development

Supportive and collaborative team

Career growth opportunities

Job summary

Mendoza Traveling with Mich is seeking a friendly Customer Service Representative to join the team remotely. The role focuses on helping customers with inquiries, reservations, and general support while maintaining a professional demeanor.

You will respond across phone, email, chat, and other channels, provide accurate information, and coordinate with internal teams to resolve requests. A strong emphasis is placed on clear communication and problem solving.

Qualifications

• High school diploma or equivalent.
• Experience in customer service or hospitality preferred.
• Strong communication and problem-solving abilities.
• Familiarity with CRM and ticketing systems.

Responsibilities

• Respond to inquiries via phone, email, chat, and other channels.
• Provide accurate product and policy information.
• Assist with reservations, changes, and cancellations.
• Resolve customer concerns efficiently and professionally.
• Follow up to ensure needs are met.
• Maintain accurate customer records in systems.
• Escalate complex issues when needed.
• Coordinate with internal teams to resolve requests.
• Maintain professional, solution-oriented attitude.
• Meet customer service standards.

Skills

Communication skills

Problem solving

Teamwork

Attention to detail

Multitasking

Independent work

Education

High school diploma

Tools

CRM systems

Email tools

Job description

Mendoza Traveling with Mich is seeking a friendly Customer Service Representative to join the team remotely. The role focuses on helping customers with inquiries, reservations, and general support while maintaining a professional demeanor.

You will respond across phone, email, chat, and other channels, provide accurate information, and coordinate with internal teams to resolve requests. A strong emphasis is placed on clear communication and problem solving.