Remote Travel Concierge & Support Specialist

Hire Hangar, Inc.; La Pampa; Remote; ARS 49,195,000 - 64,569,000; Full time

Benefits offered by this job

Competitive compensation

Training and professional development

Supportive team environment

Career growth opportunities

Job summary

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our team remotely. The role focuses on assisting customers with questions, reservations, follow-ups, and general support while upholding a positive customer experience.

The ideal candidate will have strong communication skills, problem-solving abilities, and the ability to work independently in a remote setting. Prior experience in service-oriented roles is preferred.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, hospitality, sales, travel, or admin is preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Calm and helpful under pressure.
• Detail-oriented and organized.
• Ability to manage multiple tasks and prioritize.

Responsibilities

• Respond to inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, policies, and procedures.
• Assist with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up to ensure needs are addressed and records updated.
• Escalate complex issues to the appropriate department.
• Coordinate with internal teams to resolve requests.
• Maintain a positive, professional, solution-oriented attitude.

Skills

Verbal communication

Written communication

Customer focus

Problem solving

Multitasking

Education

High school diploma

Tools

CRM software

Job description

Mendoza Traveling with Mich is seeking a friendly, professional Customer Service Representative to join our team remotely. The role focuses on assisting customers with questions, reservations, follow-ups, and general support while upholding a positive customer experience.

The ideal candidate will have strong communication skills, problem-solving abilities, and the ability to work independently in a remote setting. Prior experience in service-oriented roles is preferred.