Remote ServiceNow Discovery Engineer | Scale & Optimize

AgileEngine; San Miguel de Tucumán; Presencial; ARS 136.170.000 - 196.690.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Growth opportunities

Competitive compensation

Remote work

Modern projects

Collaborative culture

Well-being programs

Descripción de la vacante

AgileEngine is seeking a ServiceNow Discovery SME to act as the platform authority for a large-scale Discovery environment. You will assess MID Servers, discovery schedules, and runbooks, translating operational knowledge into structured workflows to empower the engineering team.

You will apply deep infrastructure knowledge across Linux, Windows, networking, and observability tools (Prometheus, OpenTelemetry, Grafana) to improve data quality and discovery outcomes.

Formación

• Must have 4+ years of software engineering experience with hands-on ServiceNow Discovery exposure.

Responsabilidades

• Continuously assess health of the ServiceNow Discovery ecosystem including MID Servers, discovery schedules, target execution, throughput, latency, failures and coverage.
• Transform runbooks and troubleshooting procedures into documented workflows to reduce manual investigation.
• Collect, interpret metrics and telemetry from ServiceNow Discovery and monitoring tools to drive engineering improvements.
• Investigate complex infrastructure attributes to ensure data quality and successful discovery execution.

Conocimientos

4+ years software engineering

Upper-intermediate English

Infrastructure engineering

Networking knowledge

Herramientas

ServiceNow Discovery

MID Servers

Discovery Patterns/Probes

ECC Queue

Credentials

Discovery Status

CMDB/CSDM

CIs identification/reconciliation

Prometheus

OpenTelemetry

Grafana

Linux

Windows Server

Descripción del empleo

AgileEngine is seeking a ServiceNow Discovery SME to act as the platform authority for a large-scale Discovery environment. You will assess MID Servers, discovery schedules, and runbooks, translating operational knowledge into structured workflows to empower the engineering team.

You will apply deep infrastructure knowledge across Linux, Windows, networking, and observability tools (Prometheus, OpenTelemetry, Grafana) to improve data quality and discovery outcomes.