Remote SaaS Technical Support — Construction Permitting

Fiesta Health LLC; La Pampa; Remote; ARS 61,816,000 - 92,724,000; Full time

Job summary

Prometeo Talent is collaborating with a fast-growing SaaS company transforming the construction permitting industry in the U.S. to provide technical support for contractors across Florida, Ohio, and Michigan.

This role is remote in Latin America and focuses on guiding customers through the platform and helping keep projects moving. As a Technical Support Representative, you will combine customer service, technical problem-solving, and platform expertise to deliver an outstanding customer

Qualifications

• Friendly, reliable, and detail-oriented candidate with a strong analytical mindset.
• Enjoys troubleshooting problems and understanding how systems work.
• Able to communicate technical information clearly to customers.

Responsibilities

• Handle inbound customer calls and provide professional, timely, and solution-oriented support.

Skills

Friendly

Reliable

Detail-oriented

Analytical mindset

Troubleshooting

Clear communication

Job description

Prometeo Talent is collaborating with a fast-growing SaaS company transforming the construction permitting industry in the U.S. to provide technical support for contractors across Florida, Ohio, and Michigan.

This role is remote in Latin America and focuses on guiding customers through the platform and helping keep projects moving. As a Technical Support Representative, you will combine customer service, technical problem-solving, and platform expertise to deliver an outstanding customer