Remote SaaS Production Support Engineer (SQL/Azure)

Supportyourapp-1; Buenos Aires; Remote; ARS 64,875,000 - 101,946,000; Full time

Job summary

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist (SaaS | SQL) for a remote role. You’ll work at the intersection of client support and technical operations, diagnosing issues across database, application, and infrastructure layers, with production environments and live data.

You’ll gain exposure to Azure, SQL Server, .NET, and Angular, collaborating with engineering and supporting enterprise clients across time zones.

Qualifications

• 3+ years of technical support experience in a SaaS/software environment (non-negotiable).
• Strong SQL skills (queries, troubleshooting, working with live data).
• Experience supporting web-based applications in production.

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers.
• Interact with clients to troubleshoot and explain technical problems.
• Collaborate with engineering to elevate and resolve complex cases.

Skills

SQL queries

SaaS support

Web apps support

Multi-layer troubleshooting

Remote/server troubleshooting

English communication

Tools

Azure

SQL Server

.NET

Angular

Jira

RDP

Power BI

Job description

Buenos Aires World Tech Recruiting is seeking a Technical Support Specialist (SaaS | SQL) for a remote role. You’ll work at the intersection of client support and technical operations, diagnosing issues across database, application, and infrastructure layers, with production environments and live data.

You’ll gain exposure to Azure, SQL Server, .NET, and Angular, collaborating with engineering and supporting enterprise clients across time zones.