Field Technical Support Engineer – On-Site

Opsarmy Careers; Quilmes; Remote; ARS 83,301,000 - 128,737,000; Full time

Job summary

Opsarmy Careers seeks a Technical Support Specialist for a remote SaaS role focused on SQL. You will work in live production environments, diagnose and resolve complex issues, and gain deep exposure to a large-scale SaaS platform.

Ideal candidates bring strong SQL and MS stack familiarity, excellent problem-solving, and a collaborative mindset to partner with stakeholders and cross-functional teams for reliable, scalable solutions.

Qualifications

• Experience troubleshooting complex SaaS applications.
• Comfort working with production data and systems.
• Excellent communication with clients and internal teams.

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers.
• Monitor production environment and prevent incidents.
• Collaborate with engineering and product teams to deploy fixes.

Skills

Problem solving

Production environments

Customer focus

Tools

Azure

SQL Server

.NET

Angular

Job description

Technical Support Specialist (SaaS | SQL)

Buenos Aires World Tech Recruiting

Hoy

This is a remote position.

Our client is a well-established B2B SaaS company powering complex, real-world operations across industries like hospitality, travel, and workforce logistics. Their platform supports enterprise clients running 24/7 operations—where performance, reliability, and precision truly matter.

This is not a typical support role. You’ll be working directly in live production environments , solving meaningful technical challenges and gaining deep exposure to how large-scale SaaS platforms actually operate.

Why this role stands out

• Work hands-on with production databases and live systems
• Move beyond basic support into technical troubleshooting and problem-solving
• Gain exposure to a full Microsoft stack: Azure, SQL Server, .NET, Angular
• Partner with technical client stakeholders (not just end users)
• Join a lean, high-impact team where autonomy and ownership are valued
• Build a strong foundation for growth into senior support, DevOps, or engineering-adjacent roles

What you’ll be doing

You’ll sit at the intersection of client support and technical operations , diagnosing and resolving issues across database, application, and infrastructure layers.

On any given day, you might:

• Resolve performance bottlenecks or data inconsistencies
• Monitor production environments and prevent issues before they escal ... (truncated due to length) ...