Remote SaaS Production Systems Engineer

Cloudbeds; Buenos Aires; Remote; ARS 76,867,000 - 115,301,000; Full time

Job summary

Cloudbeds is seeking a Technical Support Specialist (SaaS | SQL) to work remotely from Buenos Aires. You’ll engage with production databases and live systems, tackling technical challenges beyond basic support while gaining exposure to a full Microsoft stack including Azure, SQL Server, .NET, and Angular.

You will diagnose issues across database, application, and infrastructure layers, monitor production environments, and collaborate with engineering to resolve complex cases.

Qualifications

• Work with production databases and live systems.
• Exposure to Microsoft stack: Azure, SQL Server, .NET, Angular.
• Diagnose and resolve issues across database, application and infrastructure layers.

Responsibilities

• Diagnose and resolve issues across database, application, and infrastructure layers.
• Monitor production environments and prevent issues before they escalate.
• Collaborate with engineering to elevate and resolve complex cases.
• Proactively improve documentation and internal processes during quieter periods.

Skills

SQL

Azure

SQL Server

NET

Angular

Job description

Cloudbeds is seeking a Technical Support Specialist (SaaS | SQL) to work remotely from Buenos Aires. You’ll engage with production databases and live systems, tackling technical challenges beyond basic support while gaining exposure to a full Microsoft stack including Azure, SQL Server, .NET, and Angular.

You will diagnose issues across database, application, and infrastructure layers, monitor production environments, and collaborate with engineering to resolve complex cases.