Remote Operations Manager - Bilingual Spanish/English

Felix; La Pampa; Remote; ARS 139,086,000 - 169,994,000; Full time

Benefits offered by this job

Fully remote collaboration

USD compensation

Job summary

SupportYourApp is seeking an Operations Manager to lead creator projects from a remote home office. You will source, contact and activate creators, monitor performance, and coordinate workflows to ensure timely, accurate deliveries across 60 languages.

The role requires native Spanish and fluent English, strong project management, and proficiency with Google Sheets. You will collaborate with cross-functional teams in a fully remote, international environment with USD compensation.

Qualifications

• Native Spanish with C1 English required.
• Strong project management and organizational skills.
• Experience handling data in Google Sheets (filters, formulas, pivot tables).

Responsibilities

• Sourcing, contacting and activating creators for projects.
• Monitoring creator performance and providing feedback or retraining.
• Coordinating projects and workflows to ensure on-time, accurate deliverables.
• Handling operational issues and escalations to resolution.
• Collaborating with cross-functional teams to ensure smooth operations.
• Proactively identifying and addressing issues to keep operations running.
• Investigating fraud and risk cases as needed.
• Tracking performance and KPIs in Google Sheets and internal tools.
• Identifying recurring issues and contributing to process improvements.

Skills

Spanish (native)

English communication (C1)

Project management

Google Sheets experience

Remote work discipline

Tools

Google Sheets

Job description

SupportYourApp is seeking an Operations Manager to lead creator projects from a remote home office. You will source, contact and activate creators, monitor performance, and coordinate workflows to ensure timely, accurate deliveries across 60 languages.

The role requires native Spanish and fluent English, strong project management, and proficiency with Google Sheets. You will collaborate with cross-functional teams in a fully remote, international environment with USD compensation.