Remote Bilingual Operations Manager (Spanish/English)

Overseas; Ciudad de Mendoza; Remote; ARS 92,724,000 - 139,086,000; Full time

Benefits offered by this job

Fully remote work

USD compensation

Flexible schedule

Work-life balance

Career development

Job summary

SupportYourApp is seeking an Operations Manager to lead remote operations across our global client base. You will coordinate projects, manage creators, monitor performance and resolve issues, while collaborating with cross-functional teams to ensure on-time delivery.

The role requires native Spanish and excellent English, strong project management, and proficient data handling in Google Sheets. Remote work is fully supported with USD compensation and a focus on work-life balance.

Qualifications

• Native Spanish and excellent English communication (written and verbal) required.
• Strong project management skills with a solution-oriented mindset.
• Experience handling data in Google Sheets (filters, formulas, pivot tables) required.
• Ability to organize tasks, set priorities and drive execution autonomously.
• Proactive approach with ownership of tasks and responsibilities.
• Detail-oriented with excellent communication and interpersonal skills.
• Reliable personal laptop and stable internet connection.

Responsibilities

• Source, contact and activate creators for projects and missions.
• Monitor creator performance, follow up on missed requirements, and provide feedback or retraining.
• Coordinate projects and workflows, ensuring deliverables are completed accurately and on time.
• Handle operational issues and escalations by investigating and driving them to resolution.
• Collaborate with other agents and cross-functional teams to ensure effective operations.
• Proactively identify and address issues to keep projects and market operations running smoothly.
• Investigate fraud and risk cases, taking appropriate action when needed.
• Track operational performance and KPIs using Google Sheets and internal tools.
• Identify recurring issues and contribute to process and operational improvements.

Skills

Spanish (native)

English (C1)

Project management

Google Sheets

Task organization

Proactive ownership

Detail oriented

Communication skills

Tools

Google Sheets

Job description

SupportYourApp is seeking an Operations Manager to lead remote operations across our global client base. You will coordinate projects, manage creators, monitor performance and resolve issues, while collaborating with cross-functional teams to ensure on-time delivery.

The role requires native Spanish and excellent English, strong project management, and proficient data handling in Google Sheets. Remote work is fully supported with USD compensation and a focus on work-life balance.