Remote Home Services VA: Scheduling & Dispatch

CS Outsource; Comisión de Fomento de Perú; Remote; ARS 36,896,000 - 64,569,000; Full time

Job summary

CS Outsource is seeking a proactive Home Services Virtual Assistant to support the daily operations of a plumbing-focused home services business. The role emphasizes scheduling, customer communication and administrative tasks. You will manage service appointments, dispatch technicians, and use Housecall Pro to keep records accurate and up-to-date.

Fluency in English and strong organization are essential. This remote role is ideal for someone who understands home services workflows and can keep

Qualifications

• Hands-on experience in plumbing or home services.
• Practical experience using Housecall Pro is required.
• Strong English communication, written and verbal.
• Excellent organizational and time-management skills.
• Ability to multitask and work efficiently in a fast-paced environment.

Responsibilities

• Handle incoming calls and customer inquiries professionally.
• Schedule plumbing service appointments, coordinate technician availability, and dispatch technicians.
• Use Housecall Pro to manage appointments, update customer records, and track service schedules.
• Follow up with customers regarding appointments and service updates.
• Coordinate service scheduling and field workflows to minimize conflicts.
• Maintain organized records and assist with reports and administrative tasks.
• Ensure service requests are properly documented, scheduled, and completed.

Skills

English communication

Organizational skills

Time management

Multitasking

Customer-focused mindset

Problem solving

Tools

Housecall Pro

Job description

CS Outsource is seeking a proactive Home Services Virtual Assistant to support the daily operations of a plumbing-focused home services business. The role emphasizes scheduling, customer communication and administrative tasks. You will manage service appointments, dispatch technicians, and use Housecall Pro to keep records accurate and up-to-date.

Fluency in English and strong organization are essential. This remote role is ideal for someone who understands home services workflows and can keep