Remote Customer Support Specialist – Travel & Reservations

Confianza; La Pampa; Remote; ARS 350,000 - 520,000; Full time

Benefits offered by this job

Training and development

Collaborative team environment

Career growth opportunities

Job summary

Confianza is seeking a friendly, professional Customer Service Representative for a remote role. The successful candidate will help customers with inquiries, reservations and support, representing the company in a positive, solution-focused way.

Ideal candidates enjoy solving problems, communicating clearly, and maintaining accurate records. Opportunities for growth and development are offered in a collaborative team environment.

Qualifications

• High school diploma or equivalent.
• Experience in customer service, hospitality, travel or admin is preferred.
• Clear verbal and written communication, professional attitude.
• Calm under pressure with strong problem-solving abilities.
• Detail-oriented with good organizational skills.
• Able to work independently and as part of a team.

Responsibilities

• Respond to inquiries by phone, email, chat, and other channels.
• Provide accurate information on products, services, policies and procedures.
• Assist with reservations, changes, cancellations and general questions.
• Resolve concerns professionally and efficiently.
• Follow up to ensure needs are addressed and records updated.

Skills

Customer service

Communication

Problem solving

Time management

Teamwork

Education

High school diploma

Tools

CRM

Email

Chat tools

Job description

Confianza is seeking a friendly, professional Customer Service Representative for a remote role. The successful candidate will help customers with inquiries, reservations and support, representing the company in a positive, solution-focused way.

Ideal candidates enjoy solving problems, communicating clearly, and maintaining accurate records. Opportunities for growth and development are offered in a collaborative team environment.