Remote Customer Service Specialist – Travel & Hospitality

Power Digital; Neuquén; Remote; ARS 46,120,000 - 64,569,000; Full time

Benefits offered by this job

Training and professional development

Supportive and collaborative team

Opportunities for career growth

Job summary

Power Digital is seeking a friendly, professional Customer Service Representative for a remote position. The role involves assisting customers with inquiries, reservations, and general support while upholding a positive, solution-oriented experience.

Ideal candidates communicate clearly, solve issues efficiently, and maintain accurate records. Remote, full-time, with opportunities for growth and development within a collaborative team.

Qualifications

• High school diploma or equivalent.
• Previous customer service, hospitality, sales, travel, or administrative experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Ability to work remotely and independently.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure their needs have been addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem-solving

Customer service

CRM proficiency

Multitasking

Teamwork

Education

High school diploma or equivalent

Tools

CRM software

Job description

Power Digital is seeking a friendly, professional Customer Service Representative for a remote position. The role involves assisting customers with inquiries, reservations, and general support while upholding a positive, solution-oriented experience.

Ideal candidates communicate clearly, solve issues efficiently, and maintain accurate records. Remote, full-time, with opportunities for growth and development within a collaborative team.