Remote Customer Experience Specialist - Travel Concierge

BairesDev; Santa Fe Capital; A distancia; ARS 1.116.000 - 1.786.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive compensation

Training and professional development

Supportive and collaborative team

Opportunities for career growth

Descripción de la vacante

Mendoza Traveling with Mich in Argentina is seeking a friendly Customer Service Representative to join our remote team. You will respond to inquiries by phone, email, and chat, provide accurate information about products and policies, and help customers with reservations and requests while upholding a professional, helpful attitude.

The role emphasizes problem solving, clear communication, and data integrity as you document interactions in CRM systems and coordinate with internal teams.

Formación

• Excellent verbal and written communication needed.
• Ability to stay calm and helpful with difficult customers.
• Strong organizational and detail-oriented skills.

Responsabilidades

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with reservations, changes, or cancellations and general questions.
• Coordinate with internal teams to resolve customer requests.
• Maintain accurate customer information and communication records in CRM systems.

Conocimientos

Communication

Multitasking

CRM software

Remote work

Educación

High school diploma or equivalent

Herramientas

CRM systems

Office software

Descripción del empleo

Mendoza Traveling with Mich in Argentina is seeking a friendly Customer Service Representative to join our remote team. You will respond to inquiries by phone, email, and chat, provide accurate information about products and policies, and help customers with reservations and requests while upholding a professional, helpful attitude.

The role emphasizes problem solving, clear communication, and data integrity as you document interactions in CRM systems and coordinate with internal teams.