Remote Customer Service Specialist

Hire Hangar, Inc.; La Pampa; Remote; ARS 600,000 - 1,200,000; Full time

Benefits offered by this job

Competitive compensation

Training and development opportunities

Collaborative team environment

Career growth opportunities

Job summary

Mendoza Traveling with Mich is hiring a Customer Service Representative to work remotely from Argentina. You will assist customers via phone, email, chat, and other channels, providing accurate information and a friendly, solution-focused experience.

The role emphasizes solving problems, clear communication, and maintaining customer records in our CRM while upholding confidentiality and company policies. Collaboration with internal teams is essential, and you will contribute to a positive

Qualifications

• High school diploma or equivalent required.
• Previous customer service, hospitality, sales, travel, or admin experience preferred.
• Excellent verbal and written communication skills.
• Strong interpersonal and problem-solving abilities.
• Professional and friendly attitude.
• Ability to stay calm and helpful in difficult situations.
• Strong attention to detail and organizational skills.
• Ability to manage multiple tasks and prioritize effectively.
• Comfortable using computers, email, CRM systems, and other digital tools.
• Ability to work independently and as part of a team.

Responsibilities

• Respond to customer inquiries by phone, email, chat, and other channels.
• Provide accurate information about products, services, policies, and procedures.
• Assist customers with requests, reservations, changes, cancellations, and general questions.
• Resolve customer concerns professionally and efficiently.
• Follow up with customers to ensure needs are addressed.
• Maintain accurate customer information and communication records in company systems.
• Escalate complex issues to the appropriate department or supervisor when necessary.
• Coordinate with internal teams to resolve customer requests.
• Maintain a positive, professional, and solution-oriented attitude.
• Meet established customer service, quality, and productivity standards.
• Protect customer confidentiality and follow company policies and procedures.
• Perform other customer service-related duties as assigned.

Skills

Verbal communication

Written communication

Interpersonal skills

Problem solving

Calm under pressure

Attention to detail

Organizational skills

Multitasking

Team player

Bilingual English/Spanish

Education

High school diploma

Tools

CRM systems

Email client

Job description

Mendoza Traveling with Mich is hiring a Customer Service Representative to work remotely from Argentina. You will assist customers via phone, email, chat, and other channels, providing accurate information and a friendly, solution-focused experience.

The role emphasizes solving problems, clear communication, and maintaining customer records in our CRM while upholding confidentiality and company policies. Collaboration with internal teams is essential, and you will contribute to a positive