Remote Bilingual Support Pro — Global Growth

Torrero Ltd.; Comisión de Fomento de Perú; Hybrid; ARS 46,491,000 - 85,234,000; Full time

Benefits offered by this job

Fully remote

28 paid days off per year

Seniority leave

Career growth opportunities

Global team

Job summary

Torrero Ltd. is seeking a customer support specialist to assist users in English and Spanish.

You will respond to live chat inquiries, identify customer needs, and help users navigate our features in a fast-paced, global startup environment. This fully remote role offers competitive compensation, 28 paid days off per year, seniority leave, and clear opportunities for professional growth as the company expands globally.

Qualifications

• Fluent in English and Spanish.
• Prior work experience in customer support.
• Excellent communication skills.

Responsibilities

• Respond to incoming requests via live chat.
• Identify customer needs and assist with features.
• Analyze and report product malfunctions.
• Follow up to resolve technical and product issues.
• Gather customer feedback for Product, Sales and Marketing teams.

Skills

Bilingual English/Spanish

Support experience

Strong communication

Team player

PC skills

Attention to detail

Multi-tasking

Shift flexibility

Job description

Torrero Ltd. is seeking a customer support specialist to assist users in English and Spanish.

You will respond to live chat inquiries, identify customer needs, and help users navigate our features in a fast-paced, global startup environment. This fully remote role offers competitive compensation, 28 paid days off per year, seniority leave, and clear opportunities for professional growth as the company expands globally.