Remote Bilingual Operations Manager (Spanish/English)

Collinson (Singapore); La Pampa; Remote; ARS 77,270,000 - 115,905,000; Full time

Benefits offered by this job

Remote work

USD compensation

Flexible schedule

Job summary

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support. We seek an Operations Manager to thrive in a multicultural, multilingual remote environment while mastering new skills and driving high-impact projects.

You will source and activate creators, monitor performance, and coordinate workflows, ensuring timely, quality deliverables.

Qualifications

• Native Spanish and English at C1 level are required.
• Strong project management skills with ownership of tasks.
• Experience handling data in Google Sheets including filters, formulas, and pivot tables.
• Ability to organize tasks, set priorities and drive execution autonomously.
• Detail-oriented with excellent communication and interpersonal skills.

Responsibilities

• Source, contact and activate creators for projects and missions.
• Monitor creator performance; follow up on missed requirements and retrain when needed.
• Coordinate projects and workflows to ensure on-time, accurate deliverables.
• Handle operational issues and escalations; investigate and drive resolution.
• Collaborate with cross-functional teams to optimize operations.
• Identify recurring issues and contribute to process improvements.

Skills

Spanish (native)

English (C1)

Project management

Google Sheets

Independent execution

Tools

Google Sheets

Job description

SupportYourApp is a global Intelligent Support-as-a-Service leader, partnering with tech companies and industry leaders to deliver secure customer and technical support. We seek an Operations Manager to thrive in a multicultural, multilingual remote environment while mastering new skills and driving high-impact projects.

You will source and activate creators, monitor performance, and coordinate workflows, ensuring timely, quality deliverables.