Remote Bilingual Travel Support Specialist

Emerging Travel Group; Argentina; Remote; ARS 54,902,000 - 89,215,000; Full time

Benefits offered by this job

Remote work

Salary + monthly bonus

Dynamic team

Growth opportunities

Learning & development

Corporate discounts

Job summary

Emerging Travel Group is hiring a Local Support Specialist to assist our travel-tech partners from home, speaking English and Spanish. You’ll handle inquiries, manage bookings, and coordinate with internal teams to ensure smooth service delivery.

Join a dynamic, growth‑minded team with remote work options and opportunities to advance in a fast‑growing global company focused on innovative online travel platforms.

Qualifications

• Fluency in English and Spanish is required.
• Experience in travel or related domains is a plus.

Responsibilities

• Take calls and provide initial guidance to B2B partners in Spanish and English.
• Update partners on ongoing cases and follow up on resolutions.
• Manage ticketing and escalations with urgency and accuracy.
• Handle booking modifications and relocations with attention to detail.
• Document interactions in the CRM system.

Skills

Bilingual EN/ES

Customer support

CRM familiarity

Travel industry knowledge

Tools

CRM software

Job description

Emerging Travel Group is hiring a Local Support Specialist to assist our travel-tech partners from home, speaking English and Spanish. You’ll handle inquiries, manage bookings, and coordinate with internal teams to ensure smooth service delivery.

Join a dynamic, growth‑minded team with remote work options and opportunities to advance in a fast‑growing global company focused on innovative online travel platforms.