Remote Bilingual Operations Manager (Spanish–English)

Merck Gruppe - Msd Sharp & Dohme; La Pampa; Remote; ARS 60,363,000 - 112,104,000; Full time

Benefits offered by this job

Remote work

USD compensation

Flexible schedule

No time-tracking

Job summary

SupportYourApp, a global Intelligent Support-as-a-Service leader, is seeking an Operations Manager to join our remote, multinational team. You will source creators, coordinate projects, monitor performance, and drive on-time deliverables while resolving operational issues.

The ideal candidate is a native Spanish speaker with excellent English (C1), strong project management skills, and solid Google Sheets experience.

Qualifications

• Native Spanish and excellent English (C1) written and spoken.
• Strong project management skills with ownership of tasks.
• Experience handling data in Google Sheets (filters, formulas, pivots).
• Ability to organize tasks, set priorities and execute autonomously.

Responsibilities

• Source, contact and activate creators for projects and missions.
• Monitor creator performance and provide feedback or retraining.
• Coordinate projects and workflows to ensure on-time deliverables.
• Handle operational issues and escalations to resolution.
• Collaborate with cross-functional teams to ensure effective operations.
• Identify recurring issues and contribute to process improvements.

Skills

Spanish (native)

English (C1)

Project management

Google Sheets

Remote work

Job description

SupportYourApp, a global Intelligent Support-as-a-Service leader, is seeking an Operations Manager to join our remote, multinational team. You will source creators, coordinate projects, monitor performance, and drive on-time deliverables while resolving operational issues.

The ideal candidate is a native Spanish speaker with excellent English (C1), strong project management skills, and solid Google Sheets experience.