Hybrid Remote Customer Success & Sales Concierge

Syneos Health, Inc.; Quilmes; Ibrido; ARS 900.000 - 1.500.000; Tempo pieno

Descrizione del lavoro

Syneos Health, Inc. is seeking a Customer Service Analyst to help prospect, qualify, and secure new business opportunities while strengthening relationships with existing clients. The role involves collaborating with finance, logistics, and marketing to support onboarding and execute sales strategies.

You will track activities in CRM, aim to meet revenue and NPS targets, and conduct market research to identify growth opportunities. The position supports a hybrid work arrangement within Argentina.

Mansioni

• Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
• Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
• Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
• Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
• Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
• Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
• Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
• Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success.

Descrizione del lavoro

Syneos Health, Inc. is seeking a Customer Service Analyst to help prospect, qualify, and secure new business opportunities while strengthening relationships with existing clients. The role involves collaborating with finance, logistics, and marketing to support onboarding and execute sales strategies.

You will track activities in CRM, aim to meet revenue and NPS targets, and conduct market research to identify growth opportunities. The position supports a hybrid work arrangement within Argentina.