Hybrid Remote: Customer Growth & CX Analyst

Brambles; Buenos Aires; Hybrid; ARS 61,494,000 - 104,540,000; Full time

Job summary

CHEP is an international organization helping move goods to market with sustainable, scalable solutions. You’ll join a diverse, driven team and enjoy work-life balance through our hybrid remote model.

In this sales role, you’ll prospect, qualify, and close new business, nurture client relationships, collaborate with finance/logistics/marketing, track activities in CRM, and drive revenue targets and customer satisfaction (NPS).

Responsibilities

• Prospect, qualify, and secure new business opportunities in assigned market sectors, driving the sales pipeline to achieve revenue growth.
• Develop tailored commercial proposals, negotiate terms, and close deals, ensuring alignment with company policies and profitability goals.
• Maintain and strengthen relationships with existing clients, conducting regular reviews to identify additional business opportunities and ensure high customer satisfaction.
• Collaborate with internal teams such as finance, logistics, and marketing to support smooth customer onboarding and the successful execution of sales strategies.
• Track and manage sales activities using CRM systems, ensuring a continuously filled and actively managed sales funnel.
• Deliver on key performance indicators (KPIs), including revenue targets, customer acquisition, and customer satisfaction (NPS).
• Conduct market research and competitor analysis to inform strategic sales planning and identify new business opportunities.
• Provide input and feedback on improving the inside sales processes and customer experience to ensure long-term success.

Skills

Account Management

Adaptability

Building Rapport

Business Development

Commercial Sustainability

Customer Experience

Customer Partnerships

Data Storytelling

Digital Customer Solutions

Empathy

Experimenting

Negotiation

Our Business

Relationship Management

Sales Communications

Taking Ownership

Teamwork

Understand Customers

Value Propositions

Job description

CHEP is an international organization helping move goods to market with sustainable, scalable solutions. You’ll join a diverse, driven team and enjoy work-life balance through our hybrid remote model.

In this sales role, you’ll prospect, qualify, and close new business, nurture client relationships, collaborate with finance/logistics/marketing, track activities in CRM, and drive revenue targets and customer satisfaction (NPS).